Telecaller

6 days ago


Cochin, Kerala, India Bramma Learning Solutions Pvt. Ltd Full time ₹ 3,00,000 per year

We are seeking an enthusiastic and results-driven Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound inquiries, generating leads, and maintaining positive relationships with clients.

Key Responsibilities:

  • Make outbound calls to potential and existing customers to promote services.
  • Handle inbound customer calls and respond to inquiries professionally.
  • Explain services clearly to generate interest and close sales.
  • Maintain records of calls and customer interactions in the database.
  • Follow up on leads and ensure timely communication.
  • Achieve daily, weekly, and monthly call and conversion targets.
  • Provide feedback and suggestions to improve customer satisfaction.

Requirements:

  • Minimum qualification: Graduate.
  • Proven experience as a Telecaller / Customer Service Executive / Telesales preferred.
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM tools).
  • Positive attitude

Job Type: Full-time

Pay: Up to ₹25,000.00 per month

Work Location: In person


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