Store Supervisor

3 days ago


Mumbai, Maharashtra, India Burgundy Hospitality Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position - Store Supervisor

Responsibilities:

  • Delivering an excellent customer service experience on a consistent basis
  • Addressing customer concerns in a diplomatic manner, striving for resolution and

providing feedback to the Store Manager for the improvement of the process

  • Managing retail operations, including cash, store operations, inventory, and shelf life
  • Generating management reports to track performance and contribute to merchandising plans.
  • Executing store opening and closing protocols efficiently.
  • Leading the store operations in the absence of the Store Manager
  • Managing e-commerce order fulfilment. Including but not limited to overseeing the

entire process from order placement to final delivery, ensuring timely and accurate

processing.

Candidate Qualifications & Skill Requirements:

  • Around 1-5 years in Retail Sales
  • Excellent customer handling and communication
  • Must be well organized and diligently structured in their approach to any

engagement.

Job Location: Mumbai

Reporting Manager: Store Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies

with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the

world. Our brand portfolio includes Royce Chocolate- a premium Japanese

confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand,

Provenance Gifts a marketplace for curated gourmet gifts, Ligne Roset – a luxury French

contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand.

The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan

India.


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