
Store Supervisor
3 days ago
Position - Store Supervisor
Responsibilities:
- Delivering an excellent customer service experience on a consistent basis
- Addressing customer concerns in a diplomatic manner, striving for resolution and
providing feedback to the Store Manager for the improvement of the process
- Managing retail operations, including cash, store operations, inventory, and shelf life
- Generating management reports to track performance and contribute to merchandising plans.
- Executing store opening and closing protocols efficiently.
- Leading the store operations in the absence of the Store Manager
- Managing e-commerce order fulfilment. Including but not limited to overseeing the
entire process from order placement to final delivery, ensuring timely and accurate
processing.
Candidate Qualifications & Skill Requirements:
- Around 1-5 years in Retail Sales
- Excellent customer handling and communication
- Must be well organized and diligently structured in their approach to any
engagement.
Job Location: Mumbai
Reporting Manager: Store Manager
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies
with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the
world. Our brand portfolio includes Royce Chocolate- a premium Japanese
confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand,
Provenance Gifts a marketplace for curated gourmet gifts, Ligne Roset – a luxury French
contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand.
The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan
India.
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