Manager – Human Resource in SWAT COE

Ready to shape the future of work?

At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager – Human Resource in SWAT COE

The SWAT HR Lead should display intellectual curiosity and a passion to lead a data-driven approach to drive better decision making, process improvement and business outcomes. In the SWAT COE, you will be responsible for managing critical projects basis business / corporate priorities in close partnership with the Operations and Functional teams to ensure that all we all aspects of the projects are moving at the right pace as per agreed plans.

Responsibilities

• Independently lead projects / initiatives and ensure strong governance.
• Engage with business/functional leaders to troubleshoot, perform a root cause analysis and act as consultant to bridge the gap between problem statement and agreed-upon solutions
• Partner with other COEs on critical priorities
• Drive change management and help strategize on enhancing adoption of new tools / platforms as per organisational priorities
• Typical SWAT Projects may include but not limited to

o Genpact Integration support for New Deals, Large Rebadges, Bulk Leadership Hiring

o Hyper Attrition Analysis and Mitigation

o Change Management

o Robust testing and debugging of new tools / platforms

o Organization wide initiatives

Qualifications we seek in you

Minimum Qualifications

• Prior experience in HR Business Partner role
• Excellent analytical skills – ability to analyse data, detect anomalies, interpret underlying issues and suggest relevant action plans.
• Strong communication and presentation skills (must be able to simplify complex topics, clearly articulate research, and persuasively engage senior leaders)
• High tolerance to ambiguity and ability to engage in a complex, multi-stakeholder environment
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Strong change management skills
• Flair for engaging with people and developing relationships and ability to work in diverse teams and confidently interact with Senior Leadership

Preferred Skills

• Ability to thrive in a dynamic environment and work independently
• Ability to manage multiple complex issues and prioritize projects concurrently

- Ability to work at all levels of the HR "stack" - Strategic, operational, and tactical

• Good hands-on knowledge of Genpact structure, processes, policies, and tools
• Extensive experience with Microsoft Office (Excel and PowerPoint high efficiency)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobManager

Primary LocationIndia-Gurugram

Education LevelBachelor's / Graduation / Equivalent

Job PostingSep 29, 2025, 3:07:32 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time