Customer Service

1 day ago


Kolkata West Bengal India 2coms Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Greetings, Excellent Opportunity for Australian voice process leading MNC ||Apply Now || Kolkata. Our Client is an Indian multinational company that provides technology and business process outsourcing services. Designation : Customer Support Location : Kolkata Interview Mode: Walk -in face to face  Shift: Night Shift Week Off: 2 Days rotational Responsibilities:The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media,And ensure that all valid customer concerns are being dealt with immediately. RequirementsCandidate should have :Good Communication skills, take calls Over Phone which involves working in different time zonesTake calls from Global clients and initiate the right response to them, positively and professionally flexible to work in shifts.Excellent English - both verbal and written communication skillsKnowledge of customer service principles and practicesGood technical knowledge Qualification: Undergraduate/ Graduate with 1yr experience candidates can attend interviews. Benefits PF, ESI, Incentives, Cab facilities, Traning facilitesOpportunity to move laterally within the organization, through IJP for various other roles and business units which exist.



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