Front Office Executive
1 week ago
Key Responsibilities:
· Handle incoming calls, emails, and walk-in inquiries professionally.
· Provide accurate information about courses, admissions, and institutional services.
· Assist with admission processes, documentation, and fee-related queries.
· Coordinate with academic and administrative departments for smooth workflow.
· Maintain records and ensure timely communication of notices and updates.
· Address queries with professionalism and empathy.
· Escalate complex issues to the appropriate department.
· Ensure reception area is organized, presentable, and well-equipped.
Skills & Competencies:
- Strong communication and interpersonal skills
- Proficiency in MS Office and basic management software
- Organizational and multitasking ability
- Customer service orientation with problem-solving skills
Qualifications:
- Bachelor's degree (preferred in Administration, Management, or related field)
- Prior experience in front office or administrative roles (education sector preferred)
- Fluency in English
Job Types: Full-time, Permanent
Work Location: In person
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