
Policy Servicing
1 week ago
OBJECTIVE OF THE ROLE
ETE handling for alteration and UL requests received at PS.
Managing Vendor for Alteration and UL processing.
Co ordinate with multiple stake holders for processing requests
Identify gaps in processes and build controls and take up projects
Identifying and driving projects for respective piece.
Ensuring Controls and risk management
Handling escalations
Prepare MIS and reports
Audit data preparation and closing the findings
Managing NPS for PS.
KEY RESPONSIBILITIES
Weightage
Alteration TAT
15
Maintenance of processes as per standard with built-in escalations and ensure periodic audits and response to audit
10
Identifying pain areas in the current processes & build controls & also take up for system development
15
Complying with Regulations ,Laws as applicable ,Complying with all internal policies processes as applicable, Complying with accepted best practices
10
Accuracy of Deliverables of the Department - Customer and Financial Transactions
10
Completion of minor task allotted and driving strategies
10
Elimination, automation & outsourcing of activities
10
Risk identification and implement mitigation measures along with driving projects for ETE closure
10
Monitoring s
-
Chief Manager- Policy Servicing
2 weeks ago
Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESIGNATION:-Chief ManagerPOSITION GRADE:-L5DEPARTMENT:-OperationsSUB DEPARTMENT:-Policy ServicingLocation:- Goregaon East, IT ParkKey Responsibilities;Lead the payout team to efficiently manage and address customer requests well within defines TAT.Develop and implement policy owner services and procedures.Develop strong inter and intra department...
-
Accounting Policy Specialist
4 weeks ago
Mumbai, Maharashtra, India Deutsche Bank Full timeTransaction Policy and Advisory Group TPAG - Accounting PolicyJob SpecificationsResponsible to Head of London Accounting Policy Functional Title Accounting Policy Specialist Corporate Title DirectorThe TPAG - Accounting Policy AP or the Group is a global function whose mandate to develop DBs Group accounting policies and to facilitate the consistent...
-
Policy Head _ SMB Lending
1 week ago
Mumbai, Maharashtra, India PayU Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title: Policy HeadLocation: Mumbai / Bangalore, IndiaExperience Required: 12+ years in Risk and Policy Management of Asset ProductsAbout PayU:PayU is the fintech and payments arm of Naspers - A global consumer internet group with market value of USD 100 bn and one of the largest technology investors in the world. The Group's businesses serve more than...
-
Service Executive
2 weeks ago
Mumbai, Maharashtra, India CredenceSoft Full time ₹ 2,00,000 - ₹ 6,00,000 per yearYou will be responsible for supporting clients with the setup, onboarding, training, and troubleshooting of tech products. Client visits are required within or outside the city, but only as per client and company requirements. - Assist clients with product setup, onboarding, and training, both online and offline. - Provide on-site or remote support based on...
-
Navi Mumbai, Maharashtra, India T And M Services Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title: Deputy Vice President (Dy. VP) Cyber Policy HubBasic Qualifications (Mandatory)BE/ B.Tech in any discipline from a University/Institution/Board recognized by Govt. of India/approved by Govt. Regulatory bodies. ORMCA/ M.E./ M.Tech/ M.Sc in any discipline from a University/Institution/Board recognized by Govt. of India/approved by Govt. Regulatory...
-
Mumbai, Maharashtra, India Amazon Web Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDESCRIPTIONAmazon is seeking a Senior Compliance Analyst to join the AWS Economic Development team. The role will be responsible for compliance, analysis, reporting, and realization of our economic development and incentives portfolio and supporting economic development and incentive policy initiatives.Key job responsibilities Support external compliance...
-
IT Service Quality
3 weeks ago
Mumbai, Maharashtra, India Skillventory Full timeJob DescriptionRole & responsibilities- Define and maintain IT service quality frameworks, policies, and KPIs based on ITIL and continuous improvement methodologies.- Monitor and analyze service performance data to identify gaps and drive improvements using Lean Six Sigma techniques.- Integrate customer success metrics into service delivery to ensure...
-
Mortgage Servicing
2 weeks ago
Mumbai, Maharashtra, India Tata Consultancy Services Full time ₹ 15,00,000 - ₹ 28,00,000 per yearTCS BPS IS HIRING FOR Mortgage Servicing role at MumbaiKindly go through the norms below and apply only if its relevant forJob Role: Mortgage ServicingJob Location: Mumbai (Powai)Experience required:2 to 8 years of work experience in Mortgage Servicing domainJob Requirement:Any full-time graduate Immediate joiners are preferred.Willingness to work in night...
-
Customer Service Engineer
1 day ago
Mumbai, Maharashtra, India Convergint Asia Pacific Full time ₹ 15,00,000 - ₹ 28,00,000 per yearTitle: Customer Service EngineerDepartment: Service DepartmentExperience – 3 to 7 yearsMain Objectives:Ensure client satisfaction.Manage relations with existing clients.Service security systems and provide services to our clients. Trouble shooting, solving problemsand finish routine preventive maintenance on time according to Convergint...
-
Customer Service Agent
2 weeks ago
Mumbai, Maharashtra, India ACME SERVICES PRIVATE LIMITED Full time ₹ 1,50,000 - ₹ 3,00,000 per yearAnswer Incoming Customer CallsHandle a high volume of incoming calls professionally and efficiently.Greet customers courteously and listen actively to understand their concerns or queries.Resolve Customer Inquiries and IssuesAddress questions related to products, services, billing, account information, or order status.Troubleshoot and resolve customer issues...