E-commerce Operations Executive

2 weeks ago

Hyderabad, Telangana, India Krishna Jewellers Pearls & Gems Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: E-Commerce Operations Executive

Location: Jubilee Hills, Hyderabad

Employment Type: Full-Time

Working Hours: 9 hours per day

Role Overview:

We are seeking a detail-oriented and proactive E-Commerce Operations Executive to manage and optimize our online store operations. This role will involve handling product listings, coordinating order processing, preparing operational reports, and ensuring smooth communication between logistics, operations, and marketing teams.

Key Responsibilities:

  • Prepare daily, weekly, and monthly sales and operational reports in Excel.
  • Manage and update product listings, prices, and stock on Shopify.
  • Coordinate order processing, shipping, and returns through Shiprocket and other logistics platforms.
  • Monitor order fulfillment timelines and ensure timely dispatch of products.
  • Work closely with operations and marketing teams to support promotional campaigns and product launches.
  • Maintain accurate inventory data and ensure listings reflect current stock availability.
  • Troubleshoot and resolve operational issues related to orders, listings, or logistics.

Requirements:

  • Male/Female candidates with strong knowledge of Microsoft Excel (including formulas, pivot tables, and reports).
  • Prior experience managing e-commerce platforms, preferably Shopify.
  • Familiarity with logistics platforms like Shiprocket for order tracking and coordination.
  • Strong organizational and time-management skills.
  • Detail-oriented, with the ability to work in a fast-paced environment.
  • Good communication and coordination skills.

Benefits:

  • Competitive salary and performance incentives
  • Travel reimbursement for field visits
  • Employee discounts on company products
  • Opportunities for professional growth within the organization
  • Health insurance
  • Provident Fund
  • Paid Leave
  • Daily Snack
  • Yearly Bonus
  • A supportive and friendly work environment

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