
USA E-commerce Operations Manager
4 days ago
Effective management of import operations and e-commerce growth requires a strategic leader who can navigate regulations, customs clearance, and logistics.
Main Responsibilities- Ensure compliance with US import regulations, manage documentation, and optimize customs clearance processes.
- Liaise with suppliers for shipment consolidation, negotiate logistics costs, and streamline freight forwarding services.
- Standardize paperwork and automate procedures for efficient shipments into the US.
- Oversee onboarding and operational efficiency across Amazon USA (FBA), Shopify storefront, and other US marketplaces.
- Coordinate with 3PLs/warehouses for inventory management, order fulfillment, and shipping orchestration.
- Ensure compliance with US product labeling, documentation, and marketplace rules.
- Work closely with finance teams for supplier/trader payments, invoicing, and cash flow management.
- Collaborate with tech teams to integrate tools (ERP/CRM, inventory systems, shipping dashboards) and drive process automation.
- Provide leadership insights on shipments, channel readiness, and operational KPIs.
The ideal candidate will possess a degree in Business Administration or Supply Chain Management and have 2-4 years of experience in import/export operations, supply chain, or e-commerce logistics. Strong organizational, problem-solving, communication, and coordination skills are essential for this role.
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