HR Manager

Aspect Bullion & Refinery Pvt Ltd

Open Position : HR Manager

Location: Zaveri Bazaar, Mumbai

Reports to: CEO

Department: Human Resources

About the Company

Aspect Bullion & Refinery Pvt. Ltd. is engaged in refining, retail, and trading of precious metals and bullion. With a retail presence in Zaveri Bazaar — one of Mumbai's leading jewellery hubs — we combine legacy craftsmanship with modern operations.

Role Overview

The Retail HR Manager will lead the full spectrum of HR functions for our retail operations. You will manage recruitment, employee relations, performance management, compliance, and talent development specifically for our showroom teams, refinery staff, and administrative support. You will be a strategic partner to business leaders, driving workforce planning, culture, and HR processes in a fast-paced, high-value retail environment.

Key Responsibilities

• Talent Acquisition & Onboarding
• Forecast hiring needs for showroom staff (sales associates, cashiers, supervisors), back-office, and refinery personnel. Recruiting Resources+1
• Design and implement recruitment strategies (walk-ins, referrals, portals) to attract high-quality talent. Recruiting Resources
• Lead onboarding, induction, and orientation programs tailored to retail and refinement staff.
• Performance Management
• Develop and maintain performance appraisal systems (quarterly/annual) aligned with business goals.
• Train showroom managers to conduct fair, effective performance reviews.
• Use HR metrics (turnover, retention, cost-per-hire) to identify areas for improvement. Recruiting Resources
• Employee Engagement & Relations
• Act as a point of contact for employee grievances, conflicts, and disciplinary issues; mediate and resolve. Mintly
• Implement staff engagement programs, recognition schemes, and team-building initiatives.
• Build a positive retail work culture that reflects the brand's values and business objectives.
• Compensation & Benefits / Payroll Compliance
• Manage compensation plans, incentives for sales staff, and reward programs (especially around peak retail periods). Recruiting Resources
• Oversee payroll coordination, statutory compliance (PF, ESIC), and Shops & Establishment Act reporting.
• Benchmark roles (showroom, refinery, admin) against industry standards to ensure competitive pay.
• Training & Development
• Assess training needs across retail & refinery operations (product knowledge, sales, compliance). Mintly
• Design and deploy learning modules; run induction refresher programs.
• Track training effectiveness and link to sales performance or job proficiency.
• HR Strategy & Planning
• Develop HR initiatives aligned with the company's retail growth objectives, especially for the Zaveri Bazaar showroom.
• Build a robust talent pipeline (for key retail roles and refinery operations), including succession planning.
• Use HR metrics & dashboards to present insights to senior management, helping drive data-driven decisions.
• Legal & Statutory Compliance
• Ensure compliance with labor laws pertinent to retail (Shop Establishment Act), refinery, and manufacturing (if applicable).
• Maintain accurate and up-to-date HR records, contracts, attendance, and leave documentation. Recruiting Resources
• Coordinate with legal or external consultants for audits, inspections, or statutory filings.
• HR Systems & Reporting
• Implement or manage HRIS / HRMS for attendance, payroll, recruitment.
• Generate and maintain HR reports (attrition, hiring pipeline, training ROI). Adzuna
• Use data to identify workforce trends and recommend improvements.

Required Qualifications & Skills

• Education: Bachelor's / Master's in Human Resources, Business Administration, or equivalent.
• Experience: 5–8 years of HR experience, preferably in retail, jewellery, or luxury goods industry.
• Industry Knowledge: Familiarity with jewellery retail operations, high-value inventory, compliance, and luxury retail workforce dynamics is a plus.
• HR Competencies:
• Talent Acquisition & Retention
• Employee Engagement / Relations
• Performance Management
• Statutory Compliance (PF, ESIC, Shops Act, etc.)
• HR Metrics & Analytics
• Soft Skills:
• Excellent communication and interpersonal skills
• Empathetic, but firm approach to conflict resolution
• Strategic thinking & business partnering
• Cultural sensitivity and respect for legacy craftsmanship
• Technical Skills:
• Proficiency in HRMS / HR software
• Microsoft Office suite (Excel, PowerPoint)
• Legal Knowledge: Good understanding of relevant labor laws.

INTERESTED APPLICANTS CAN CONNECT ON OR CAN MAIL ME AT

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Benefits:

• Commuter assistance
• Flexible schedule
• Leave encashment
• Paid sick time
• Paid time off

Work Location: In person