Service Delivery Manager
2 days ago
Airtel Business.Mumbai>Customer Experience.Service Delivery>Service Delivery Manager>MH-Mumbai-Interface BuildingKey Deliverables • Customer engagement & communication • Project kick off meeting/call with Customer • Resolution of customer dependencies • Share Project Plan with the customer • e2e tracking & monitoring of project delivery • Proactive & timely project status update to the customer • Project Stage tracking & ensure timely delivery • Project follow ups, escalations and constraint resolution • Delivery of third party media/bandwidth • Customer CPE integration & testing • Schedule planned activities with the customers • Accelerate & Maximize revenue by faster deployment of project Skills Required • Good understanding of project management concepts and methodology • Excellent relationship management with customer, cross functional team • Good written and verbal communication skills • Good understanding of products, services • Good planning & execution skills • Can do attitude & problem solving skills • Quick thinking & analytical ability • Process orientation and eye for detail • Result Orientation Educational Qualifications • 6 – 10 years project execution experience in Telecom/ISP industry • Sound understanding of telecom technology,products & services Work Experience • Diploma Technical, preferably B.E/B.Tech • Qualify CS Hiring Test • Strong communication skills • Strong planning and execution skills Experience LevelSenior Level
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Service Delivery Manager
2 weeks ago
Mumbai, Maharashtra, India Narpavi Soft Solutions Full time ₹ 9,72,000 - ₹ 1,80,00,000 per yearJob Title: Service Delivery ManagerLocation: MumbaiExperience: 10-12 yearsSalary : 20 LPAThe Service Delivery Manager is responsible for the operational service delivery and the day-to day relationship for the assigned customer accounts. Responsibilities include 24x7 IT operation support using an ITIL framework, strategic planning, customer meetings,...
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Service Delivery Manager
2 weeks ago
Mumbai, Maharashtra, India CMS It Services Full time ₹ 12,00,000 - ₹ 36,00,000 per yearLooking for Immediate to 30 days joiners only Job Summary:The Regional Delivery Manager (RDM) IT Infrastructure is responsible for overseeing the end-to-end delivery of IT infrastructure services within a specific geographic region. This includes managing operations, ensuring service level agreements (SLAs) are met, coordinating with stakeholders, and...
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Service Delivery Management
1 week ago
Mumbai, Maharashtra, India Hitachi Vantara Full timeLocation: MumbaiWorking Model: 70% at customer locationWorking Hours: As per business requirement between 8:00 AM and 8:00 PM on weekdays(Note: Weekend, early, or late shifts may be required based on customer needs, including during P1 or other critical situations.)Key Responsibilities:Lead and manage IT infrastructure service delivery and projects for...
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Service Delivery Manager
4 days ago
Mumbai, Maharashtra, India Airtel Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearService Delivery ManagerSr. No.Project Manager - Job Description 1 Responsible as a single point of contact (Project Manager) for given set of customer' & Business Team. 2 Customer engagement / meetings to update on project delivery & milestones 3 Coordination with network & cross functional team to meet project timelines. 4 Ensure committed delivery on...
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Service Delivery Manager
2 weeks ago
Mumbai, Maharashtra, India Spectral Consultants Full time ₹ 12,00,000 - ₹ 24,00,000 per yearDescription : Service Delivery Manager - ITIL & OperationsLocation : MumbaiWork Mode : Onsite | 6 Days WorkingExperience : 8 to 10 YearsAbout the Role : We are seeking a highly experienced and operationally focused Service Delivery Manager with 810 years of IT service management expertise to lead our team in a challenging Onsite, 6 Days Working...
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Service Delivery Manager
2 weeks ago
Mumbai, Maharashtra, India Lodha Group Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole: Service Delivery ManagerLocation: MumbaiRole Description:Service Delivery Managers role is to oversee the IT Service Delivery Team (both In-house andOutsourced) and ensure that the end users are receiving appropriate IT Support. This role will also monitor the productivity and quality to ensure that Service Level Agreements are met. This role will also...
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Service Delivery Manager
2 weeks ago
Navi Mumbai, Maharashtra, India Clover Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per yearJob Title: Service Delivery Manager ApplicationExperience: 12+ YearsLocation: Mumbai / Navi Mumbai (WFO)Department: IT / Service DeliveryJob Summary:We are seeking an experienced Service Delivery Manager with over 12 years of expertise in managing application services and ensuring seamless delivery to clients. The ideal candidate will have a proven track...
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Service Delivery Manager
4 days ago
Mumbai, Maharashtra, India Vibs Infosol Full time ₹ 6,00,000 - ₹ 18,00,000 per yearResults-driven Service Delivery Manager to lead cybersecurity projects across clients. Requires 8+ yrs in IT/security delivery, strong project management, hands-on with DLP, Firewalls, EDR/XDR, and leadership skills. PMP/ITIL/CISSP preferred.
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Service Delivery Management
6 days ago
Navi Mumbai, Maharashtra, India Clover Infotech Full time ₹ 20,00,000 - ₹ 25,00,000 per yearClover Infotech is looking at Service Delivery Manager in MumbaiTotal Exp : 12 + yearsRequirement:Service Delivery management for Oracle Database DeliverySLA ManagementTeam managementExpertise in handling Banking and Insurance customers
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Service Delivery Manager
2 days ago
Mumbai, Maharashtra, India Airtel Full time ₹ 8,00,000 - ₹ 25,00,000 per yearService Delivery Manager Sr. No. Project Manager - Job Description 1 Responsible as a single point of contact (Project Manager) for given set of customer' & Business Team. 2 Customer engagement / meetings to update on project delivery & milestones 3 Coordination with network & cross functional team to meet project timelines. 4 Ensure...
