Associate - Operations
6 days ago
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Business Unit: Allstate Roadside
Hiring Manager: Binod Gupta/Vijesh Nair
Location: Pune
No. of Positions: 02 (Voice)
Job Responsibilities:
- Invoice Processing & Verification: Review and process service provider invoices for roadside assistance claims, ensuring accuracy and policy compliance.
- Claims Resolution: Investigate and resolve discrepancies in claims, ensuring timely approvals or denials.
- Payment Tracking: Process approved payments and perform accurate records of transactions.
- Provider Communication: Serve as the main point of contact for service provider payment inquiries and concerns.
- Collaboration & Process Improvement: Assisting with internal projects and contributing to process improvements.
Primary Skills:
- While this role focuses on back-office tasks, we are looking for someone who is open and ready for potential transitions into customer-facing roles (Voice/Calls).
- Experience: 1-3 years
- Good verbal and written communication skills.
- Strong work ethics and understanding the criticality of TAT.
- Ability to work independently and in a team-oriented environment.
- Organized and able to multi-task in a fast-paced environment.
- Flexibility to work in 24x7 shifts with split weekly offs.
Knowledge/Skill/Abilities/Experience:
- Bachelor's degree in related field preferred or equivalent experience
- Ability to interact effectively, interacting effectively, with internal or external customers and act with empathy
- Applies advanced skill in motivation, organization, training, coaching and facilitation of teamwork
Candidate should be flexible to work in 24/7 shifts
Key Responsibilities- Invoice Processing & Verification: Review and process service provider invoices for roadside assistance claims, ensuring accuracy and policy compliance.
- Claims Resolution: Investigate and resolve discrepancies in claims, ensuring timely approvals or denials.
- Payment Tracking: Process approved payments and perform accurate records of transactions.
- Provider Communication: Serve as the main point of contact for service provider payment inquiries and concerns.
- Collaboration & Process Improvement: Assisting with internal projects and contributing to process improvements.
- Bachelor's degree in related field preferred or equivalent experience
- 0-2 years experience (Preferred)
- This job does not have supervisory duties.
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
Primary Skills
Consumer Protection, Customer Data Management, Performance Management (PM), Relationship Building, Stakeholder Relationship Management
Shift Time
Recruiter Info
Saikiran Mayekar [C]
About Allstate
Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.
Learn more about Allstate India here.
-
Operations Associate
2 days ago
Pune, Maharashtra, India The Muthoot Group Full time ₹ 4,00,000 - ₹ 6,00,000 per yearThis job is provided by Muthoot HomeFin is Hiring Operations Associate at Pune, Maharashtra:Candidate Should Have Below SkillsManaging the overall Operations of Home Loan (Post Sanction of loan) which includes Scrutinising / verification of Legal and Technical Reports, Loan Documents and other mandatory documents for disbursement.Managing the disbursement...
-
Associate Director of Retirement Operations
10 hours ago
Pune, Maharashtra, India UBS Full time ₹ 20,00,000 - ₹ 25,00,000 per yearIndiaOperationsGlobal Wealth ManagementJob Reference #324778BRCityPuneJob TypeFull TimeYour roleThe Associate Director of Retirement Operations will be responsible for overseeing and managing all aspects of IRA and Qualified Plans operations. This role requires a deep understanding of Retirement plans, strong analytical skills, and the ability to lead a team...
-
Associate-Operations
2 weeks ago
Pune, Maharashtra, India Allstate Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAt Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...
-
Associate - Operations
4 days ago
Pune, Maharashtra, India Allstate Full time ₹ 15,00,000 - ₹ 28,00,000 per yearAt Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...
-
Associate-Operations
2 weeks ago
Pune, Maharashtra, India Allstate Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAt Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...
-
Operations Lead Associate
4 days ago
Pune, Maharashtra, India WNS Global Services Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearLead Associate - Operations - REF81101R_ Collections with French Language Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10...
-
Junior Accounts
2 weeks ago
Pune, Maharashtra, India Sachin Ranbhise and Associate Full time ₹ 2,50,000 - ₹ 6,00,000 per yearCompany: Synergetic Reliable Advisors (SRA)Location: Office No. 301, Town Square, New Airport Rd, Mhada Colony, Viman Nagar, Pune Are you someone who enjoys working with numbers and managing operations smoothly?We're looking for a 𝗝𝘂𝗻𝗶𝗼𝗿 𝗔𝗰𝗰𝗼𝘂𝗻𝘁𝘀 & 𝗔𝗱𝗺𝗶𝗻 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 to join our...
-
Senior Associate Operations
2 weeks ago
Pune, Maharashtra, India Allstate Insurance Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAt Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing...
-
IT Support Associate
2 weeks ago
Pune, Maharashtra, India Cummins Talent Acquisition Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe IT Support Associate – Level IV works independently to provide advanced operational support across IT systems and services, ensuring high availability, efficiency, and accuracy for end users. This role includes mentoring junior associates, managing vendor relationships, and driving continuous improvement initiatives. The associate will collaborate...
-
Associate Retirement Operations Specialist
2 days ago
Pune, Maharashtra, India UBS Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Reference #324791BRJob TypeFull TimeYour roleEnsuring that IRA beneficiaries are determined correctly according to IRS and firm guidelines is crucial for compliance and accuracy. Monitoring and correcting IRA transactions to ensure they comply with IRS guidelines. Partnering with the branch and internal departments to mitigate operational risk highlights...