Account Manager

1 week ago


Muzaffarnagar, Uttar Pradesh, India Crystal Balaji Industries Private Limited Full time

Role Overview: As an Account Manager at our company located in Muzaffarnagar, you will be responsible for managing client accounts, ensuring customer satisfaction, and addressing client needs and concerns. Your role will involve developing and maintaining strong relationships with clients, providing regular updates, and promptly addressing any issues that may arise. Additionally, you will be coordinating with internal teams to meet client needs, preparing reports, and analyzing account performance. Key Responsibilities: - Manage client accounts and ensure customer satisfaction - Develop and maintain strong relationships with clients - Provide regular updates to clients and address any issues promptly - Coordinate with internal teams to meet client needs - Prepare reports and analyze account performance Qualifications Required: - Customer Relationship Management, Client Account Management, and Strong Interpersonal Skills - Problem-Solving, Strategic Thinking, and Ability to Handle Client Concerns - Proficiency in Microsoft Office Suite and Experience with CRM Software - Excellent Written and Verbal Communication Skills - Strong Analytical Skills and Attention to Detail - Bachelor's Degree in Business Administration, Marketing, or a related field,


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