Customer Service Representative – International Voice Process

3 days ago

Pune, Maharashtra, India Binated Full time

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, issues, and feedback via email. The ideal candidate will have excellent Verbal and Written communication skills, a strong understanding of customer service principles, and the ability to provide timely and effective solutions to customer concerns.

Job Responsibilities

– Strong command over written English (grammatically correct written English)

– Customer Support – Assist the customer process and solve Customer queries via email or chat.

– Ensuring customer satisfaction through prompt responses and query resolution

– Coordinate with internal team for issue resolving & coordination with customer

– To ensure that tasks are completed daily and in a timely manner

– Respond to customers in tickets issues, follow-ups, etc.

Mandatory Requirements

  • Should be ready to work in Night shifts and 5 days working.
  • Should be ready to Work from Office

Soft Skills:

  • Excellent verbal and written communication skills
  • Should possess prioritizing and organizing skills
  • Logical and reasoning abilities to take right decisions to resolve customer's issues
  • Result oriented who can drive towards stringent targets
  • Basic knowledge of Customer Services
  • Should be punctual and responsible with work
  • Should have the passion to learn and grow
  • Required only 1 to 2 years of experience
  • Freshers can also apply

Email ID -

Whatsapp/Call

  • International Voice Process

    3 days ago

    Pune, Maharashtra, India FLY Consulting Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company OverviewFLY Consulting Services is a renowned staffing firm in Hyderabad, aligning top talent with businesses in Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. We specialize in creating ideal partnerships between employers and candidates with customized staffing solutions.Job OverviewBe a part of our International Voice Process team in Pune...

  • GBS Customer Service Representative

    2 weeks ago

    Pune, Maharashtra, India UPS Supply Chain Solutions (UPS SCS) Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS...

  • International Customer Service Representative

    1 week ago

    Pune, Maharashtra, India Avalanche High-Tech Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionWelcome to our comprehensive online platform, where we seamlessly integrate recruitment services, IT solutions, and product development to meet all your business needs. Our website is designed to be a one-stop destination for organizations seeking top-notch talent, cutting-edge IT services, and innovative IT products. We specialize in...

  • International Voice Process

    2 weeks ago

    Pune, Maharashtra, India Turnaround International Ltd Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    Job descriptionJob Title: International Voice ProcessJob Location: Magarpatta City, Pune – 411028Experience Required: 0-3 Yrs.Compensation: 2.5 to 3.5 Lakh PAIndustry: KPOJob Description/Job Role:US Process shift - Night Shift (Medical Billing/Insurance/Legal/Anciliary/RCM)Managing client queries and resolution on issuesHandling Inbound & Outbound...

  • International Voice

    1 week ago

    Pune, Maharashtra, India Spes Manning Full time ₹ 3,00,000 - ₹ 8,00,000 per year

    Job Discription-Position TitleInternational Voice & Blended / Associate , Representative , AdvisorPackage Upto - 3lpa to 8lpaQualifications / RequirementsEducation: Minimum 12th pass / Graduate / Under graduate (as per your companys standard)Fresher's are welcomeExperience:• Minimum 6 months to 5Years experience in International Voice process (or customer...

  • Customer Service Representative

    3 days ago

    Pune, Maharashtra, India Growinity Solutions LLP Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    Job Responsibilities:Provide exceptional customer support through inbound voice calls in a professional and courteous manner.Address customer queries, troubleshoot issues, and provide resolutions as per company guidelines.Ensure customer satisfaction by offering tailored solutions and maintaining high-quality service standards.Handle escalations, if...

  • International Voice Process Executive

    2 weeks ago

    Pune, Maharashtra, India WNS Holdings Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    WNS Pune is Hiring for International Voice Process Great Opportunity for Freshers and Experience.Location: Viman Nagar, Pune Role: Associate / Sr. Associate Customer Support Process: International Voice Shift: Rotational (24/7)- including night shift Eligibility: UG/Graduate | 03 yrs experienceWhat Youll Do:Handle customer queries via voice Provide quick,...

  • Customer Support Executive-(International voice process)

    7 days ago

    Pune, Maharashtra, India Ghrs Training Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Senior Process Executive – Customer Support (International Voice)Any Graduate with 1 y relevant ExpShifts :- Rotational ShiftsLocation - PuneSalary - 5 LPA LPA For more Info call HR Shrushti: OR Required Candidate profileGraduation is mandatory.Minimum 1 year experience in an international voice process is required.Excellent verbal communication skills...

  • Customer Service Representative

    5 days ago

    Pune, Maharashtra, India Bandhan Tours Pvt Ltd. Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Company DescriptionBandhan Tours Pvt Ltd has been creating unforgettable travel experiences for over 11 years, blending passion, expertise, and exceptional service to deliver personalized journeys. Trusted by nearly 25,000 happy travelers, we design safe and seamless trips to domestic and international destinations. Our commitment to quality ensures that...

  • Customer Service Representative

    6 days ago

    Pune, Maharashtra, India Sandvik Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Customer Service Representative based in India,being a part of the Customer Service Organization for India. The position will support the team in India and report to the CS Manager India. This will be a key member of the team and important for us to reach our Customer Service Strategy.Main Responsibilities**Customer Creation: Verify credit worthiness and...