Customer Relations Support Specialist

2 weeks ago

Chennai, Tamil Nadu, India Consolidated Analytics Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Technical Skills:

·       Mortgage Servicing Platforms (ICE MSP)

·       Encompass (by ICE Mortgage Technology)

·       DocuSign or other e-signature platforms

·       Microsoft Office Suite:

o   Outlook (for communication and task management)

o   Data Entry & Management

o   Fast, accurate data input

o   Working with databases and loan tracking tools

Specific Skills/ Knowledge/ Abilities Required for Position:

·       Able to work the required business hours as determined by management.

·       Understand basic mortgage loan boarding business processes.

·       Understand basic quality control / assurance concepts and best practices regarding consumer and financial product data systems.

·       Proficient in reading, writing, and speaking the English language is required.

· Graduation is mandatory.

· Voice experience is required.

·       Undergraduate degree from a university is preferred but not required.

· years of experience in US Mortgage or mortgage servicing operations roles

·       Entry level Knowledge of ICE Mortgage Servicing Platform (MSP) and ICE Encompass Loan Origination Systems preferred but not required.

·       Excellent organizational, multi-tasking, data analysis, and follow-up skills.

·       High comfort level with managing multiple priorities simultaneously.

·       Strong follow-through to completion on assigned tasks and project work.

·       Initiative and ability to create relationships of trust with business units, administrative and support staff.

·       Proven record of accomplishment in meeting deadlines, problem solving and communicating with colleagues in other business units.

·       Effective communication and presentation skills to summarize and present information.

·       High comfort level in participating in meetings via phone, and video conferencing.

·       Exercise good judgment and strong character, motivated, hard working.

·       Ability to collaborate well with fellow associates, clients, and vendors.

  • Customer Relations Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India Saaki Argus And Averil Consulting Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About the Role:The Loan Servicing Customer Relations Support Specialist is responsible for supporting customers with their loan servicing inquiries and processing requests such as payoff statements. The role involves following established procedures, handling emails, researching in servicing systems, and ensuring a smooth customer experience.Key...

  • Customer Relations Specialist

    3 days ago

    Chennai, Tamil Nadu, India Antano & Harini Full time ₹ 35,00,000 - ₹ 70,00,000 per year

    Company DescriptionAntano & Harini specialize in revolutionizing personal and professional growth through their proprietary Excellence Installation Technology (EIT). By leveraging their expertise in time compression, they help individuals and businesses achieve years' worth of growth in just a few months. Their mission is to unlock human potential, enabling...

  • Customer Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Antano & Harini Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionAntano & Harini revolutionizes personal and professional growth through Excellence Installation Technology (EIT), enabling individuals and businesses to achieve extraordinary results rapidly. With a focus on time compression, we empower our clients to fast-track growth and align their unconscious patterns with their goals, unlocking their...

  • Customer Support Specialist

    3 days ago

    Chennai, Tamil Nadu, India BritApp Systems Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for aSoftware Product Demo and Customer Specialist Voice Processlocated in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include...

  • Support Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India Oryviay Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Support Specialist, located in Chennai. The Support Specialist will be responsible for providing technical and customer support, troubleshooting issues, and ensuring effective and professional communication with clients. Day-to-day tasks involve assisting customers with inquiries, resolving technical...

  • Customer Support Specialist

    1 week ago

    Chennai, Tamil Nadu, India ASK 2 Pro Full time ₹ 1,50,000 - ₹ 2,00,000 per year

    US Shift: 7:30 PM5:30 AM (MonFri)Hiring Customer Support SpecialistHandle calls, email & chat for US clientsNeed 6–12 months Intl. calling expStrong English requiredApply via Naukri or WhatsApp

  • Customer Support Specialist

    18 hours ago

    Chennai, Tamil Nadu, India 2CQR AUTOMATION PVT LTD Full time

    Hiring for Customer Support cum Dispatch ExecutiveJob Title: Customer Support cum Dispatch ExecutiveLocation: Valasaravakkam, ChennaiExperience: 1 YearShift Timing: 9:00 AM to 6:30 PMJob Type: Full-timeJob Title: Customer Support cum Dispatch ExecutiveLocation: Valasaravakkam, ChennaiExperience: 1 yearShift: 9:00 AM – 6:30 PMResponsibilities:Handle...

  • Customer relations

    15 hours ago

    Chennai, Tamil Nadu, India Clubinit HR Services Full time

    Company DescriptionClubinit HR Services specializes in providing end-to-end human resource solutions, including recruitment services.Role DescriptionThis is a full-time, on-site Customer Relations role located in Saligramam, Chennai.The individual will be responsible for addressing customer inquiries, resolving complaints, ensuring customer satisfaction, and...

  • Technical Support Specialist

    7 days ago

    Chennai, Tamil Nadu, India Twixor Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company OverviewTwixor is a cutting-edge leader in enabling business transactions over messaging channels, fundamentally transforming customer engagements. Headquartered in Singapore, with offices across India, Twixor specializes in intelligent business process automation for industries like banking, insurance, retail, and more. Serving a global client base,...

  • Customer Banking Support/CBS

    2 weeks ago

    Chennai, Tamil Nadu, India Casagrand Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description - Customer Banking SupportThe Customer Banking Support Specialist plays a vital role in ensuring aseamless banking experience for our clients. This position involves providingexpert support to both customers and internal teams by resolving accountissues, processing transactions, and offering guidance on banking productsand services. The ideal...