Customer Support Specialist

2 days ago


Chennai, Tamil Nadu, India BritApp Systems Private Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Description

This is a full-time on-site role for a
Software Product Demo and Customer Specialist Voice Process
located in Chennai. The specialist will be responsible for making outbound calls to potential clients, delivering product demonstrations, providing information about our software solutions, and acquiring new clients. Day-to-day tasks include responding to customer inquiries, maintaining accurate records of calls, achieving sales targets, and collaborating with the sales team to improve customer acquisition strategies.

Qualifications

  • Excellent communication and presentation skills is a must
  • Experience in customer support roles
  • Ability to conduct product demonstrations effectively
  • Strong persuasive and negotiation skills
  • Proficiency in CRM software and Microsoft Office Suite
  • Good organizational and time management skills
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Fluency in multiple languages is a plus
  • Previous experience in the software industry is beneficial
  • Ability to work independently and meet sales targets

Experience

  • Software Product Demo Experience Years)

Job Type

  • Full-time

Timing

  • 11.00 AM to 08.30 PM (UK Shift)

Benefits

  • Provident Fund
  • Cab Facility

Company Description

Britapp Systems Pvt Ltd, established in 2022, specializes in developing innovative mobile and web application solutions. Based in the UK, we transform ideas into powerful, tailored software to boost business performance in the digital world. Our offerings include custom application development, mobile app development for iOS and Android, cloud solutions, UX/UI design, legacy software migration, and software testing & QA. With a skilled and dedicated team, we prioritize transparency, quality, and strong client partnerships to deliver secure, scalable solutions across various industries.



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