State Collection Manager
2 weeks ago
Roles and Responsibilities :
- Manage a team of collectors to achieve monthly targets for loan recoveries through field collections.
- Conduct regular visits to customers' premises to identify potential issues and resolve them promptly.
- Develop and implement effective strategies for improving collection efficiency, reducing delinquency rates, and increasing customer satisfaction.
- Analyze data reports to track performance metrics, identify trends, and make informed decisions.
- Responsible for achieving bucket wise collections targets assigned.
- Effective Manpower Management and timely reporting of any issues and negotiate on critical delinquent accounts and obtain repayments to minimize losses. Drive Manpower efficiency and productivity.
- Following Collection Process starting from collection, reciting, repossession and surrender process. Understand the entire collection Process, System understanding end to end. Abide by the policies of the company.
Job Requirements :
- Minimum 7 years of experience in banking or finance industry with expertise in collections management.
- Strong understanding of Financial industry, good ability with financial statement analysis.
- Excellent team handling skills with ability to motivate teams towards achieving goals.
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