Regional Collection Manager

13 hours ago

Ahmedabad, Gujarat, India White Force Full time

Job description



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URGENT HIRING for Regional Collection Manager (Unsecured
Loan PL/BL)

Email ID: rahulk.kanojia@white-force.in

Contact : 9300955707

Experience - 10 to 15 Years in Collection

Location - Ahmedabad and Baroda (Gujarat)

Role
& responsibilities


•Accountable for
reducing delinquency by flow control and improve recovery rates on the assigned
Portfolio.


•Initiate of legal
action on problematic customers


•Manage a team of
Collections Managers & Collections Executives attached to various branches
across the state for Unsecured Business Loans.


•Drive the performance
of collections agencies through allocated officers who handle agencies,
identify areas of weaknesses, recommending solutions, and supporting the
collection team to achieve targets.


•Ensure timely
allocation of cases to Collections Managers and Executives based on Geography
and Vintage.


•Ensure the collection
efficiency through daily reports and regular reviews with the team.


•Strategize, forecast,
drive and execute plans including the hiring plans.


•Ensure dissemination
of targets, KPI, and incentive structure to the team at the beginning of the
month.


•Ensure periodic
audits of agencies and the in-house processes through the audit team and
compliance with processes within the Region


•Ensure internal and
external guidelines are adhered to in the field


•Motivate team through
coaching, development, and training interventions


•To support the
business on data quality management i.e. improving the quality of customer
information available through timely feedback


•Scan the environment
and be up to date on emerging trends

Preferred
candidate profile


•Bachelor's degree in any
specialization.


•Proven experience in collection
management, preferably in the unsecured lending industry.


•Strong knowledge of collection
practices, legal regulations, and debt recovery procedures.


•Excellent communication,
negotiation, and interpersonal skills.


•Strong analytical and
problem-solving skills.


•Proficiency in MS Office and
collection management software.


•Knowledge of local laws and
regulations relating to debt collection

Location - Ahmedabad

Email ID: rahulk.kanojia@white-force.in

Contact :
9300955707

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