Customer Service Executive

7 days ago


Pune, Maharashtra, India Team Vertex Cosmos Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Job description

Transcom Hiring for day shift premium process

Role & responsibilities -

  • Handle customer inquiries & queries via phone calls, to resolve their concerns in a timely and professional manner.
  • Provide accurate information on products/services offered by the company to meet customers' needs.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer feedback.
  • Maintain records of all interactions with customers using CRM software (e.g., Salesforce).
  • Escalate complex issues to senior team members when necessary.

Preferred candidate profile Must Have Graduation Degree.

Must have good communication skills, Interpersonal skills.

Contact Person:HR GAYATRI SONI

Office Address: Transcom: Office No 1501, th Floor, Nyati Enthral 12/1A, Mundhwa-Kharadi Bypass, Kharadi South Main Road, Kharadi, Pune, Maharashtra 411014

Interview Time - 10 am to 4:30 pm

Shift: Male 9 am to 9 pm any 9 hours

Female: 9 am to 8 pm any 9 hours

6 days working 1 rotational week off



  • Pune, Maharashtra, India Credence Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionCredence provides innovative technology, health, engineering, and management solutions to support mission-critical programs for Federal government customers. With a focus on exceeding customer expectations, we implement new solutions, efficiencies, and savings across 220 U.S. Government programs. Recognized as a Top Workplace, Credence...


  • Pune, Maharashtra, India PALMONAS Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service ExecutiveLocation: Pune (On-site | Walk-in Drive)Department: Customer ExperienceType: Full-timeAbout UsAt Palmonas, India's first demi-fine jewelry brand, we blend luxury with everyday wear. As a fast-growing D2C brand, we're looking for passionate individuals who can deliver exceptional customer experiences and build strong...


  • Pune, Maharashtra, India 9f0948b9-6350-46be-b4f1-5ba73443cc61 Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About the RoleWe are seeking a proactive and customer-focusedCustomer Service Executiveto join our logistics & supply chain operations team. The role requires strong communication, order coordination, and problem-solving skills to ensure seamless service delivery to clients.Key ResponsibilitiesHandle customer inquiries related to shipment status, delivery...


  • Pune, Maharashtra, India PALMONAS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job Title: Customer Service Executive (Voice Process)Location: Koregaon Park, PuneCompany: PalmonasDepartment: Customer Support / OperationsEmployment Type: Full-time, On-siteAbout Palmonas:Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a...


  • Pune, Maharashtra, India Frido Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer service executiveJob Summary:We are looking for a dynamic and customer-focused Customer Support Executive to provide exceptional service through live chat/WhatsApp. As a Customer Support Executive, you will handle customer inquiries, resolve issues efficiently, and ensure a seamless online experience. You will represent the brand's voice,...


  • Pune, Maharashtra, India Capita Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.Job title:Executive - Customer ServicesJob Description:Deliver timely and efficient support according to customer requirements and SLAResponsible for the care, accuracy, confidentiality, security and maintenance of informationAdhere to all...


  • Pune, Maharashtra, India Frido Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    About Us:Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to...


  • Pune, Maharashtra, India Tata Communications Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Sr. Customer Service Executive - International Transmission, Voice n MobileThe role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. ResponsibilitiesTaking ownership of customer issues reported, solving their problems through...


  • Pune, Maharashtra, India Hunt Mantra Full time ₹ 2,52,000 - ₹ 2,88,000 per year

    Customer Service ExecutiveLocation – Viman Nagar, Pune5 Day Working 2 Rotational Week offsShift:- Rotational ShiftSalary – For Fresher In Hand, CTC Rs. 2,52,000For Experienced In Hand, CTC Rs. 2,88,000HSC / Any Graduate both can applyPerks & BenefitsHome Pickup and Drop ProvidedFree Flight Ticket After 6 Months2 Rotational Week offsProvident Funds,...


  • Pune, Maharashtra, India Tata Communications Full time

    About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Summary: IoT and Private Network - SOC...