Hospital Receptionist

5 hours ago

Delhi, Delhi, India Medico Hub Full time ₹ 4,00,000 - ₹ 6,00,000 per year

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About The Opportunity
We operate in the healthcare services sector providing hospital outpatient and patient support services in the Delhi NCR region. This is an on-site front-office role supporting OPD operations, patient flow, billing, and liaison between clinical teams and patients—located opposite Palam Metro Station, Delhi.

Role & Responsibilities

  • Greet patients and visitors, manage check-ins, verify identity and capture accurate registration details in the hospital system.
  • Schedule, confirm, and manage appointments across departments; maintain daily OPD lists and patient queues.
  • Process payments, generate invoices, handle cash/card transactions and provide receipts; coordinate basic billing tasks.
  • Verify insurance details and pre-authorizations; escalate discrepancies to the billing/insurance team.
  • Answer multi-line phones, triage calls professionally, and route clinical and administrative queries to the right teams.
  • Maintain neat, confidential patient records (electronic and physical), update EMR/HIS entries, and support document management audits.

Skills & Qualifications
Must-Have

  • Patient Registration
  • Appointment Scheduling
  • Medical Record Management
  • Hospital Information System
  • EMR Data Entry
  • Billing and Invoicing
  • Insurance Verification
  • Cash Handling

Preferred

  • OPD Front Desk Operations
  • Hindi-English Bilingual
  • Customer Relationship Management

Additional Qualifications
: Prior hospital or clinic front-office experience (preferred 1–3 years). High school diploma or diploma in medical administration/office management is advantageous. Professional phone etiquette, punctuality, and ability to work on-site at the Palam Metro Station location are required.

Benefits & Culture Highlights

  • Structured on-site induction with focused training on hospital systems (HIS/EMR) and OPD workflows.
  • Collaborative, patient-centric environment with clear career paths into administrative and billing roles.
  • Competitive local-market salary and attendance-based incentives; stable day-shift roster where applicable.

This is an on-site, high-visibility front-office role ideal for candidates with hospital reception experience who are comfortable working at the Palam Metro Station area in Delhi. To apply, submit your CV highlighting relevant hospital front-desk experience—Medico Hub is hiring immediately for this position.

Skills: appointment scheduling,office,registration,insurance verification,management,teams,cash handling,cash,administrative,metro,his,operations,patient registration,insurance

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