Hospital Receptionist

2 days ago


Delhi, Delhi, India Medico Hub Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Contact WhatsApp

About The Opportunity
We operate in the healthcare services sector providing hospital outpatient and patient support services in the Delhi NCR region. This is an on-site front-office role supporting OPD operations, patient flow, billing, and liaison between clinical teams and patients—located opposite Palam Metro Station, Delhi.

Role & Responsibilities

  • Greet patients and visitors, manage check-ins, verify identity and capture accurate registration details in the hospital system.
  • Schedule, confirm, and manage appointments across departments; maintain daily OPD lists and patient queues.
  • Process payments, generate invoices, handle cash/card transactions and provide receipts; coordinate basic billing tasks.
  • Verify insurance details and pre-authorizations; escalate discrepancies to the billing/insurance team.
  • Answer multi-line phones, triage calls professionally, and route clinical and administrative queries to the right teams.
  • Maintain neat, confidential patient records (electronic and physical), update EMR/HIS entries, and support document management audits.

Skills & Qualifications
Must-Have

  • Patient Registration
  • Appointment Scheduling
  • Medical Record Management
  • Hospital Information System
  • EMR Data Entry
  • Billing and Invoicing
  • Insurance Verification
  • Cash Handling

Preferred

  • OPD Front Desk Operations
  • Hindi-English Bilingual
  • Customer Relationship Management

Additional Qualifications
: Prior hospital or clinic front-office experience (preferred 1–3 years). High school diploma or diploma in medical administration/office management is advantageous. Professional phone etiquette, punctuality, and ability to work on-site at the Palam Metro Station location are required.

Benefits & Culture Highlights

  • Structured on-site induction with focused training on hospital systems (HIS/EMR) and OPD workflows.
  • Collaborative, patient-centric environment with clear career paths into administrative and billing roles.
  • Competitive local-market salary and attendance-based incentives; stable day-shift roster where applicable.

This is an on-site, high-visibility front-office role ideal for candidates with hospital reception experience who are comfortable working at the Palam Metro Station area in Delhi. To apply, submit your CV highlighting relevant hospital front-desk experience—Medico Hub is hiring immediately for this position.

Skills: appointment scheduling,office,registration,insurance verification,management,teams,cash handling,cash,administrative,metro,his,operations,patient registration,insurance



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