Front Desk Manager
3 days ago
Company Description
Dermalife, founded by the renowned Dr. Gaurav Garg, is a leading dermatology and cosmetic treatment centre in New Delhi. Dr. Garg, with over 12+ years of professional experience, provides advanced and minimally invasive skin and hair treatments. Dermalife is dedicated to offering high-quality and affordable treatment options to its patients, striving to achieve a holistic model of care with higher success rates. The centre is well-known for its expertise in hair transplants, laser treatments, and other dermatological procedures.
Role Description
This is a full-time on-site role for a Front Desk Manager, based in New Delhi. The Front Desk Manager will be responsible for ensuring excellent customer service by managing reception duties, handling reservations, and maintaining customer satisfaction. The role includes greeting and assisting patients, scheduling appointments, and ensuring smooth daily operations of the front desk area.
Qualifications
- Excellent Customer Service and Customer Satisfaction skills
- Proficiency in Receptionist Duties and handling Reservations
- Strong Communication skills
- Ability to manage multiple tasks efficiently and prioritize workload
- Previous experience in a healthcare setting is a plus
- Bachelor's degree or equivalent experience in Business Administration, Hospitality, or related field
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