Japanese speaking expert customer care manager

2 weeks ago

Gurgaon, Haryana, India Enkay Hospitality Full time ₹ 30,000 - ₹ 4,50,000 per year

Experienced Japanese speaker (expert)

Excellent English speaking skills written, and oral. (must)

Customer care experience

confident personality

experience in MS office excel and word

  • Investigate and resolve payment-related issues, responding to vendor/client inquiries promptly.
  • Maintain accurate and up-to-date records of compliant.
  • Assist in month-end closing activities, including account reconciliations and reporting.
  • Participate in process improvement initiatives to enhance the efficiency and effectiveness of customer management processes.
  • Collaborate with cross-functional teams such as business users, controllership, technology & other stakeholders for process & system enhancements.
  • Establish and maintain relationships with business users, addressing inquiries and resolving payment-related issues.
  • Take accountability and manage multiple priorities.
  • Participate in standardization and continuous improvement initiatives as well as other business partner initiatives.
  • Work on initiatives.
  • Japanese language expert
  • Bachelors degree.
  • Proven experience of minimum 2-5 years in a similar role with strong understanding of customer management.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills
  • Ability to prioritize and manage workload efficiently & strong organizational skills with the ability to meet deadlines.
  • Proficient in Microsoft Excel and other relevant office software
  • Ability to work independently and as part of a team.

Job Type: Full-time

Pay: ₹30, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Leave encashment
  • Paid sick time

Work Location: In person

  • Japanese Translator/Interpreter

    2 weeks ago

    Gurgaon, Haryana, India Cubastion Consulting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Role: We are seeking a Bilingual Consultant (Japanese - English) with experience supporting enterprise level IT engagements. This role will act as a communication bridge between Japanese-speaking stakeholders and the global delivery team. Familiarity with CMS/CCMS, PLM systems, or technical documentation projects is a strong advantage.Role &...

  • Japanese Language Expert

    1 week ago

    Gurgaon, Haryana, India RM Global Consulting Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    japanese language N1/N2/N3 certification requiredgood command over englishgeneral shiftno cab facility

  • Japanese Sales Executive

    1 week ago

    Gurgaon, Haryana, India Transcom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesProvide sales support to Japanese clients by understanding their requirements and providing solutions through our products/services.Develop strong relationships with existing customers to identify upsell opportunities and increase revenue growth.Collaborate with internal teams (e.g., engineering, operations) to resolve customer...

  • Japanese Native

    2 weeks ago

    Gurgaon, Haryana, India Sana Search International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

     Description The successful candidate has experience building relationships with executive-level contacts, co-selling with channel partners, and is adaptable to changing or ambiguous environments. You must be highly results-driven, customer-focused, business savvy, and innovative at building internal and external relationships to help our clients transform...

  • Customer Care Manager

    2 weeks ago

    Gurgaon, Haryana, India Everdion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEverdion is an athleisure wear brand that designs multifunctional outfits that perform during workouts and fit seamlessly into everyday life. We prioritize comfort and quality, empowering our customers to feel confident and comfortable wherever their day takes them. Our fashion prioritizes versatility and adaptability to reflect our...

  • Safety & PV Specialist I (Japanese Language Expert)

    2 weeks ago

    Gurgaon, Haryana, India Syneos Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionSafety & PV Specialist I (Japanese Language Expert)Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.Our Clinical Development model brings the customer and...

  • Customer Care Manager

    5 days ago

    Gurgaon, Haryana, India Flight Guru Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title: Customer Care Manager UK Travel ProcessLocation: Udyog Vihar, Sector 18, GurgaonShift: UK Shift Experience Required: Minimum 48years in a customer service or complaint-handling role within the UK travel domainJob Overview:We are looking for a proactive and experienced Customer Care Manager to lead and manage post-sales support for our UK travel...

  • Customer Care Associate

    7 days ago

    Gurgaon, Haryana, India Shoppers Stop Ltd Full time ₹ 15,000 - ₹ 17,000 per year

    Job Summary:We are looking for a skilled and reliable Cashier (Customer Care Associate) who can efficiently handle the billing counter, manage cash transactions, and provide excellent customer service. The ideal candidate should be detail-oriented, trustworthy, and capable of contributing to the company's growth through smooth operations and customer...

  • Assistant Manager Customer Care/ Service

    2 weeks ago

    Gurgaon, Haryana, India Right Step Consulting Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Job Designation: Assistant Manager Customer Care/ Service Brief Role: To lead and manager a team of 15 customer care associates. Customer Care division is responsible for attending incoming calls, e-mails, voice mails, registration & resolution of service calls, queries, requests at in-house call center unit. It also performs C-Sat...

  • AGM Customer Care

    2 weeks ago

    Gurgaon, Haryana, India New Horizon Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    To monitor entire customer care team performance, escalation Management, ensure excellent service to customer at National level. Required Candidate profileCandidate with excellent communication, expertise to give wow customer service at National level. Must have at least 10 years of experience in customer care.