Inbound Customer Service Advisor

Job Title:Inbound Customer Service AgentLocation:MysoreShifts:Rotational Shift including night shiftsEmployment Type:Full-TimeAbout UsunifyCX ( ) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres,...

Key Responsibilities:Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons.Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols.Demonstrate active listening and adapt communication style based on the customers...

Role: Voice Customer Support Associate (CSA) Job Location: MysoreHiring immediate joinersMode of Work: *Work from Office* - Training and Job both.Job Profile – Have to handle customer queries.Criteria –Candidates should be fluent in English & Hindi languages and good with Typing speed also.Minimum 12th pass or any graduate candidates can apply.Work...

Role Overview:We are seeking a compassionate and dedicated Customer Support Specialist to join our team. The Customer Support Specialist will play a critical role in supporting our students' academic success. This position involves providing virtual counseling, academic guidance, and technical support to help students navigate their online educational...

UnifyCX is looking for an extraordinary Customer Service Representative to join our motivated and ambitious team.What Will You Do?We are seeking an empathetic and tech-savvy Customer Service Representative to provide exceptional support to customers. In this role, you will communicate with customers via chat and email to address inquiries, troubleshoot...

Responsibilities : Help clients identify their ideal travel package based on their suggests and requirements. Study and assimilate all information regarding travel destinations such as prices, weather, language, currency, customs, etc. Regularly maintain a good relationship with our customers. Provide end to end service while organizing a trip from...

Company DescriptionWoodrock Infotech Private Limited provides consulting services to help companies scale their tech teams and enhance their marketing and customer service capabilities. We are committed to your success by ensuring our employees are well-trained to help your business grow. Our dedicated team wears many hats to support the growth of your...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site role for a Customer Relationship Manager located in Mysore. The Customer Relationship Manager will be responsible for maintaining and building relationships with clients to ensure customer satisfaction and retention. Day-to-day tasks include handling customer...

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive, located in Mysuru. The Customer Relationship Executive will be responsible for managing customer satisfaction, building and maintaining business relationships, handling customer service inquiries, and managing client...

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman customer experiences through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like GoTalent.AI, Voice of Customer, and automatic QA. Our outcome-based model prioritizes...