Customer Support Executive
7 days ago
Company Description
Woodrock Infotech Private Limited provides consulting services to help companies scale their tech teams and enhance their marketing and customer service capabilities. We are committed to your success by ensuring our employees are well-trained to help your business grow. Our dedicated team wears many hats to support the growth of your company.
Role Description
This is a full-time on-site role for a Customer Support Executive located in Mysuru. The Customer Support Executive will be responsible for providing customer support, managing customer satisfaction, offering online support, handling customer service inquiries, and providing technical support. The role involves interacting with customers, resolving their issues, and ensuring a positive customer experience.
Qualifications
- Experience in Customer Support and Customer Service
- Skills in managing Customer Satisfaction and providing Online Support
- Ability to provide Technical Support
- Excellent communication and interpersonal skills
- Ability to work on-site in Mysuru
- Previous experience in a similar role is a plus
- Bachelor's degree in a relevant field is preferred
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