KDNI - Resource Management - Con- FT- Bangalore

22 hours ago

Bengaluru, Karnataka, India BSR & Co Full time ₹ 5,00,000 - ₹ 12,00,000 per year
Description

The candidate will need to perform:

  • Use of Tools to update schedules, reconcile booking requests, update absence, terminations and create placeholders for new employees  
  • Manage Demand pipeine and Supply from various internal/external channels for fulfilment.
  • Ability to support resource management queries through skill searches on the tool & stakeholder connect
  • Strong understanding of key metrics within Resource management
  • Analysis of forecast, bench, Utilization and suggest corrective measures to the team
  • Handling KDN related reporting and co-ordination with various stakeholders
  • Setting up templates and reporting in Servicenow platform 
  • SME on tools and reports to be able to address any queries from team and delivery
  • Address any RM related query from business and onsite.
  • Co-ordinate across DC RM teams to ensure any availability to fulfill any demands.
Responsibilities

The candidate will also be responsible for:

  • Supporting client service delivery by consistently meeting quality guidelines within the established turnaround times and ad-hoc requests
  • Variance analysis and methods to keep variance in check
  • Bench Management
  • Conducting periodic trainings; preparing/reviewing/updating the knowledge base/training material/ Process documents
  • Ability to understand current process and suggest & lead process improvement
Qualifications

Mandatory Skills

  • Total Experience: 5+ years of experience in resource management
  • Sound Resource Management knowledge
  • Good understanding of technology and skills to be able to discuss on same page as delivery team.
  • High level of proficiency in MS Excel
  • Basic knowledge of MS Word and MS PowerPoint
  • Ability to understand and identify key issues from both summary and detailed data.
  • The candidate is expected to have strong verbal and written communication skills

Preferred Skills

  • MS Project
  • MS Visio
  • MS Access

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