Duty Manager- Front Office

3 days ago


Mussoorie, Uttarakhand, India Naukri Hospitality Jobs Full time ₹ 2,50,000 - ₹ 7,50,000 per year

We are looking for a highly skilled and experienced Duty Manager to lead our Front Office team. The ideal candidate will have a strong background in hospitality management, with excellent communication and leadership skills.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain services.
  • Supervise and coordinate the work of front office staff to ensure high-quality service delivery.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Maintain accurate records and reports, including guest feedback and performance metrics.
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless operations.
  • Ensure compliance with company policies and procedures, maintaining high standards of quality and service.

Job Requirements

  • Proven experience in hospitality management, preferably in a similar role.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and ability to maintain accurate records.
  • Experience with front office software and systems, including reservation and booking platforms.
  • Strong knowledge of hotel operations, including front desk procedures and protocols.


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