Tech Support Executive

2 weeks ago

Bengaluru, Karnataka, India IDESLABS PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Details:

Please find attached the JD for Technical Support Executive. Fulltime / Subcontract.

Experience 2 to 5 yrs

Shift Night shift (Rotation shift quarterly)

Should be able to attend F2F interview in Bangalore.

Mandatory Skills: Good Comms Skills, VMware admin/Linux Admin, exp in Troubleshooting, exp in virtualization.

(Please select target proficiency level)

QUALIFICATIONS: Training, licenses, memberships and certifications

BE , Msc, ,MCA

Roles and Responsibility

  • Provide technical support and troubleshoot complex infrastructure issues.
  • Collaborate with cross-functional teams to design and implement infrastructure solutions.
  • Develop and maintain documentation of infrastructure processes and procedures.
  • Conduct regular audits to ensure compliance with industry standards and best practices.
  • Offer training and guidance to junior team members on infrastructure technologies.
  • Participate in incident management and problem resolution activities.

Job Requirements

  • Strong understanding of IT infrastructure concepts, including network, server, and storage systems.
  • Experience with cloud-based infrastructure platforms and containerization technologies.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication and collaboration skills, with the ability to work effectively with stakeholders.
  • Ability to adapt to changing priorities and deadlines in a fast-paced environment.
  • Strong analytical and troubleshooting skills, with attention to detail and accuracy.

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