Tele-Counsellor

8 hours ago

Kolkata metropolitan area West Bengal, India Opvia Full time ₹ 1,20,000 - ₹ 2,40,000 per year

Tele-Counsellor (4 Positions)

Location: Kolkata (On-site)

Experience: 2+ years (Experience in academic/education industry mandatory)

Compensation Package: ₹10,000 – ₹20,000 per month

Job Description:

We are looking for experienced Telecallers/Counsellors with a strong background in the EdTech or education counselling space. The role involves calling, guiding students and parents, and driving admissions for our education programs.

Responsibilities:

  • Make outbound calls to prospective students and parents.
  • Clearly explain course offerings, teaching methodology, batch details and program benefits.
  • Follow up on inquiries and schedule appointments for counselling sessions.
  • Maintain accurate records of calls and interactions.
  • Achieve monthly call and lead conversion targets.
  • Convert leads into walk-ins, counselling sessions and admissions.
  • Coordinate with the internal team for walk-ins, demos and conversions.

Requirements:

  • 2+ years of experience in telecalling in the academic/education sector.
  • Excellent communication and persuasive skills.
  • Comfortable with target-driven counselling and follow-ups.
  • Ability to handle objections professionally and courteously.

Why Join Us

  • Opportunity to work in a growing education-focused setup.
  • Stable role with scope for growth into senior counselling and operations.
  • Supportive team environment and structured monthly goals.

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