Tele-Counsellor
8 hours ago
Tele-Counsellor (4 Positions)
Location: Kolkata (On-site)
Experience: 2+ years (Experience in academic/education industry mandatory)
Compensation Package: ₹10,000 – ₹20,000 per month
Job Description:
We are looking for experienced Telecallers/Counsellors with a strong background in the EdTech or education counselling space. The role involves calling, guiding students and parents, and driving admissions for our education programs.
Responsibilities:
- Make outbound calls to prospective students and parents.
- Clearly explain course offerings, teaching methodology, batch details and program benefits.
- Follow up on inquiries and schedule appointments for counselling sessions.
- Maintain accurate records of calls and interactions.
- Achieve monthly call and lead conversion targets.
- Convert leads into walk-ins, counselling sessions and admissions.
- Coordinate with the internal team for walk-ins, demos and conversions.
Requirements:
- 2+ years of experience in telecalling in the academic/education sector.
- Excellent communication and persuasive skills.
- Comfortable with target-driven counselling and follow-ups.
- Ability to handle objections professionally and courteously.
Why Join Us
- Opportunity to work in a growing education-focused setup.
- Stable role with scope for growth into senior counselling and operations.
- Supportive team environment and structured monthly goals.
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