Tele Counsellor

1 week ago

Kolkata West Bengal, India Amity University Full time

Amity University, Kolkata is looking for 5 **Female Tele-Counsellors** for our Admissions Department. The goal is to boost sales by reaching out to the existing customers as well as potential customers. As a Tele caller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.

**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Making recordings of all the sales phone calls and sales deals.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.

**Requirements**:

- Minimum 3 Graduation is needed.
- Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
- Professional certification sales and marketing will be an advantage.
- Great interpersonal skills.
- Exceptional oral and written communication skills.
- Strong organizational skills.

Whatsapp 7827100253

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- What is your current salary per month?

**Education**:

- Bachelor's (required)

**Experience**:

- education sales: 1 year (required)

**Language**:

- English (required)

**Location**:

- Kolkata, West Bengal (required)

Work Location: In person

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