Tele Counselor

1 day ago

Kolkata West Bengal, India ICA Edu Skills Full time

ICA Edu Skills is actively looking for a Tele
- Counsellor Position for our own center Dalhousie.

Job - Tele Counsellor

Job Location - Dalhousie

Contact - 8583071653

Role & responsibilities
- Listen actively to clients concerns, needs, and preferences.
- Maintain a professional and empathetic demeanor throughout interactions.
- Make outbound calls from provided lists or databases.
- Initiate conversations to introduce the institution and its programs.
- Provide detailed and accurate information about courses, programs, admission requirements, tuition fees, and other relevant details.
- Clarify doubts and answer questions regarding the institutions offerings.
- Previous experience in telemarketing, customer service, or a related role is preferred.
- Experience in the educational sector or knowledge of educational programs is a plus.
- Generating leads and convert the leads into admission

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

Work Location: In person

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