Wipro || Process Associate || Chat

Chat Process Associate – International ProcessMinimum 1 year of International Chat/Voice/Customer Service experienceGraduated with strong customer handling skillsGood typing speed (35–40 WPM mandatory)Neeloy

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Job description:Role & responsibilities1. chat & voice-based interactions2. responsible for maintaining healthy receivables, ensuring timely payment3. proactive and detail-oriented to manage enterprise4. Manage enterprise telecom customer accounts via chat5. Meet monthly collection targets and KPIs6. Ensure compliance and proper documentation of all...

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Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest...

Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

Role:The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo:Be responsible for primary user support and customer serviceRespond to queries from all calls, portal, emails, chats from the clientBecome familiar with each...

We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

Job descriptionRole Overview:We are seeking proactive and detail-oriented Collections Agents to manage enterprise telecom customer accounts via chat & voice-based interactions. The ideal candidate will be responsible for maintaining healthy receivables, ensuring timely payments, and reducing DSO by following up with clients across various revenue buckets....