Process Trainer

1 day ago

Navi Mumbai, Maharashtra, India Sutherland Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Title- Process Trainer

Location: Navi Mumbai

Company Description:

About Sutherland:

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, theyre our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Job Description:

Specialists in this role get to: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solution s. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program.

Qualifications:

Our most successful candidates will have: - Earned a Bachelor's degree in any field (Major in Education or Communication preferred) - At least 2 years of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) - Strong English verbal and written communication skills - Strategic in developing solutions and process improvements - Willingness and ability to work in a shifting or graveyard schedule

  • Process Trainer

    5 days ago

    Navi Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Process Trainer to join our team in the BPO/Call Centre industry. The ideal candidate will have 2 to 6 years of experience and be based in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED.Roles and ResponsibilityDevelop and implement effective training programs for employees.Conduct regular training sessions to enhance employee...

  • Process Trainer

    5 days ago

    Navi Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Roles and ResponsibilitiesProvide process training to healthcare professionals on Ar Billing, Cash Applications, Cash Posting, OJT, TNA, TTT, and RCM processes.Develop and deliver product trainings for new products or services in the US healthcare industry.Conduct RCM trainer activities to ensure compliance with regulatory requirements.Collaborate with...

  • Lead Process Trainer _ Sales

    7 days ago

    Navi Mumbai, Maharashtra, India Hexaware Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Greeting All,We have an urgent requirement for Lead Process Trainer profile.Roles and Responsibility:3+ years of experience as trainer in Insurance sales process.Strong knowledge of life insurance, health insurance, motor insurance, and other types of insurance products.Excellent communication and presentation skills with ability to engage audiences...

  • Process Trainer

    5 days ago

    Navi Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Roles & ResponsibilitiesDeliver soft skills and technical skills training on all aspects of the sales voice process.Conduct classroom and on-the-job training (OJT) to support new hires during transition to the production floor.Perform skills gap analysis, prepare engaging learning material, and evaluate performance after each training session.Design, update,...

  • Trainer- Collections For Banking process

    2 weeks ago

    Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Trainer (BFSI Domain Domestic Voice process BPO/KPO) CollectionsLocation: Navi Mumbai (Resident)Qualification: Graduate MandatoryExperiences - 2 years of experiences as Trainer on paper from BFSI sector (BPO/KPO)Salary (Depends upon the round of interview)Skill : Need excellent communication in English (Hindi & Marathi)Minimum 5+ years of Quality...

  • Sales Trainer

    7 days ago

    Navi Mumbai, Maharashtra, India Grexa AI Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Sales TrainerLocation:Vashi, Navi MumbaiWorking Mode: On-SiteAbout GrexaGrexa is a fast-growing AI-led automation platform that helps local businesses streamline revenue growth, lead management, marketing, and engagement — all in one place. Our mission is to make marketing and operations effortless for small and medium businesses by bringing the...

  • Trainer banking process

    1 week ago

    Navi Mumbai, Maharashtra, India Conneqt Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Trainer Graduate (Mandatory),Preferably Six sigma CertifiedSkills:Minimum 2+ years of Quality role experience at Banking or BFSI contact centre.Strong experience in designing and delivering training programs, preferably in a banking or financial services environment.Excellent verbal and written communication skills to effectively convey information and...

  • Process Trainer

    7 days ago

    Mumbai, Maharashtra, India Policybazaar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Process TrainerLocation MumbaiExperience – 3+ Years of experience (can prefer candidates with 1 year of core training experience)Job Responsibilities:Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity.Coordinate training schedule, set up, creation of training materials and...

  • Corporate Trainer

    4 weeks ago

    Mumbai, Maharashtra, India TP Full time

    We are actively hiring for International Process (Process Trainer) Job description Designation- Process Trainer Location- Malad West Salary - 6LPA to 7LPA Shift- 24x7 Rotational Shift (Including Night Shifts)5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities-Design and deliver training programs for international...

  • Corporate Trainer

    1 week ago

    Mumbai, Maharashtra, India TP Full time ₹ 6,00,000 - ₹ 7,00,000 per year

    We are actively hiring for International Process (Process Trainer) Job description Designation- Process Trainer Location- Malad West Salary - 6LPA to 7LPA Shift- 24x7 Rotational Shift (Including Night Shifts)5 Days Working with 2 rotational week offs Immediate Joiners Preferred Responsibilities-Design and deliver training programs for international...