Technical Support Trainee
2 days ago
Job Summary
We are seeking a highly motivated Technical Support Trainee to join our growing support team. This entry-level role is ideal for candidates who are eager to develop hands-on experience in software support, troubleshooting, SQL, and .NET technologies. The trainee will assist in resolving client issues, performing software installations, and delivering excellent technical guidance.
Key Responsibilities
- Technical Support & Troubleshooting
- Software Installation & Configuration
- Client Communication
- Documentation & Reporting
- Team Collaboration
Required Skills & Qualifications
- Basic knowledge of SQL (querying, data retrieval, basic joins).
- Familiarity with .NET framework and application environments.
- Understanding of software installation processes (Windows-based systems preferred).
- Strong analytical and problem-solving skills.
- Good verbal and written client communication skills.
- Ability to learn new technologies quickly.
- Diploma/Degree in Computer Science, IT, or related field (or currently pursuing).
Job Type: Full-time
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