Telecaller

3 days ago

Noida, Uttar Pradesh, India Legivista Endeavours Full time ₹ 1,80,000 - ₹ 3,60,000 per year

Job Description – Telecaller (Customer Engagement)

Job Role & Responsibilities:

  • Handling inbound and outbound calls to prospective clients facing property-related legal issues.
  • Explaining our legal consultancy services related to Builder-Buyer Disputes.
  • Understanding client problems and collecting basic case details.
  • Coordinating with the legal team for appointment scheduling.
  • Maintaining daily call records, follow-ups, and client database.
  • Ensuring excellent customer service and relationship management.
  • Providing timely updates and reminders to clients.
  • Meeting daily/weekly calling targets and reporting to the manager.

Skills Required:

  • Strong communication skills in Hindi and English (mandatory).
  • Polite, confident, and convincing personality.
  • Basic knowledge of real estate and legal terms (training will be provided).
  • Client handling and follow-up skills.
  • Basic computer knowledge (Excel, CRM entry, WhatsApp communication).

Qualification:

  • Minimum 12th pass; graduate preferred.
  • Prior experience in telecalling, customer service, real estate, or legal firms preferred.
  • Freshers with good communication skills are also encouraged to apply.

Salary:
Fixed salary in the range of ₹15,000 – ₹30,000 per month, along with performance-based incentives.

Role:
Customer Engagement

Industry Type:
Legal

Department:
Sales & Business Development

Employment Type:
Full-time, Freelance / Home-based

Role Category:
Sales Support & Operations

Education:

Undergraduate: Any Graduate

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