
Telecaller
1 day ago
Job Description – Telecaller (Customer Engagement)
Job Role & Responsibilities:
- Handling inbound and outbound calls to prospective clients facing property-related legal issues.
- Explaining our legal consultancy services related to Builder-Buyer Disputes.
- Understanding client problems and collecting basic case details.
- Coordinating with the legal team for appointment scheduling.
- Maintaining daily call records, follow-ups, and client database.
- Ensuring excellent customer service and relationship management.
- Providing timely updates and reminders to clients.
- Meeting daily/weekly calling targets and reporting to the manager.
Skills Required:
- Strong communication skills in Hindi and English (mandatory).
- Polite, confident, and convincing personality.
- Basic knowledge of real estate and legal terms (training will be provided).
- Client handling and follow-up skills.
- Basic computer knowledge (Excel, CRM entry, WhatsApp communication).
Qualification:
- Minimum 12th pass; graduate preferred.
- Prior experience in telecalling, customer service, real estate, or legal firms preferred.
- Freshers with good communication skills are also encouraged to apply.
Salary:
Fixed salary in the range of ₹15,000 – ₹30,000 per month, along with performance-based incentives.
Role:
Customer Engagement
Industry Type:
Legal
Department:
Sales & Business Development
Employment Type:
Full-time, Freelance / Home-based
Role Category:
Sales Support & Operations
Education:
Undergraduate: Any Graduate
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