Senior Manager
1 week ago
JOB DESCRIPTION
We are looking for an experienced Senior Manager – Gradding Homes who can independently handle client onboarding, property onboarding, listings management, documentation, agreements, and sales strategy. The ideal candidate should have prior experience with international accommodation companies and a strong understanding of how global housing platforms operate.
Key Responsibilities
1. Client Onboarding & Relationship Management
· Manage end-to-end student/professional onboarding, from enquiry to final accommodation confirmation
· Guide clients through:
o Property options
o Rental terms & conditions
o Move-in timelines
o Deposits, contracts, and documentation
· Ensure a smooth, high-trust experience for students and parents
· Coordinate closely with counselling and operations teams
2. Property Onboarding & Listings Management
· Onboard international property partners, landlords, and housing providers
· Ensure accurate and compliant property listings, including:
o Property details
o Pricing & availability
o Terms of stay
o City-wise and intake-wise inventory planning
· Maintain and audit listings to avoid mismatches or mis-selling
3. Documentation, Contracts & Compliance
· Handle and review:
o Rental agreements
o Booking confirmation letters
o Deposit policies
o Cancellation and refund clauses
· Ensure documentation is aligned with international accommodation standards
· Coordinate with legal/compliance teams wherever required
· Maintain proper records for both clients and property partners
4. Sales Strategy & Revenue Growth
· Design and execute sales strategies for:
o Student accommodation
o Working professional housing
o Short-term & long-term stays
· Define pricing logic, margins, and commission structures
· Work closely with counselling and BD teams to:
o Convert warm leads
o Upsell accommodation services
o Improve conversion ratios
· Track performance metrics and monthly targets
5. Market & Platform Knowledge
· Bring strong understanding of how global accommodation companies function, including:
o Platform-based housing models
o Property verification processes
o Client funnel and closure strategies
· Share best practices and process improvements with internal teams
Job Type: Full-time
Pay: ₹70, ₹80,000.00 per year
Work Location: In person
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