Regional Specialist, People Services

5 hours ago

Gurgaon, Haryana, India S&P Global Market Intelligence Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The Team:

Our team is a dedicated, collaborative HR People Service that supports employees across various regions. We partner closely with global HR teams, Centers of Excellence, and HRIS to provide seamless, employee-centric support throughout the entire employee journey.

The Impact:

  • The Regional Specialist, People Services India plays a vital role in supporting the People Services team by responding to employee queries submitted through Tiers 0 and 1. As a member of the India People Services team, the Regional Specialist will offer general process expertise and domain knowledge, promote effective use of HR self-service technologies, and foster a culture of continuous improvement.

What's in it for you?

  • Become a critical part of pioneering HR Services based in the Gurgaon office
  • Grow as an essential talent within a global organization shaping the workplace of the future

Responsibilities:

  • Execute HR system transactions to resolve a range of escalations, from basic to complex, within agreed SLAs
  • Escalate or collaborate with Tier 2 and Tier 3 stakeholders (HRIS and/or CoE teams) on unresolved issues
  • Support HR operational activities and manage employee data throughout the employee lifecycle
  • Maintain regional standards and ensure alignment with global HR processes
  • Adhere to scheduled shift and break patterns to guarantee appropriate coverage
  • Focus on enhancing the overall employee experience by delivering accurate and timely resolutions to increase employee satisfaction
  • Participate in process improvement initiatives and provide query support for change projects
  • Supporting Line Manager and/or People function with additional activities and projects as warranted by business needs in line with global People function strategy

What we're looking for?

  • 2-5 years of relevant experience in HR Shared Services, providing Tier 1 support
  • Strong analytical and reporting skills using Microsoft Office Suite (Excel and PowerPoint)
  • Experience navigating HR data systems, preferably Workday
  • Excellent written and verbal communication skills
  • Demonstrated ability to maintain confidentiality and exercise discretion
  • Ability to multitask while maintaining attention to detail
  • Effective time management and organizational skills

Qualifications:

  • 2-5 years of relevant experience; prior experience in a similar role is an advantage
  • Strong communication, analytical, and problem-solving skills .
  • Proven ability to engage with customers and consistently meet SLA-driven metrics .
  • Flexibility to work varying hours and willingness to work onsite at the Gurgaon office

  • Regional Specialist, People Services India

    2 weeks ago

    Gurgaon, Haryana, India S&P Global Full time

    About the Role Grade Level for internal use 08 The Team Our team is a dedicated collaborative HR People Service that supports employees across various regions We partner closely with global HR teams Centers of Excellence and HRIS to provide seamless employee-centric support throughout the entire employee journey The Impact The Regional...

  • People Services Specialist

    2 days ago

    Gurgaon, Haryana, India Elekta Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Gurgaon, IndiaThe role of the People Services Specialist is to provide effective transactional and administrative support to managers and employees in the assigned geographical area.General HR Administration supportAct as the first line response for all employee queries, ensuring accurate and timely responses to the businessProvide advice and guidance on...

  • People Services Specialist

    3 days ago

    Gurgaon, Haryana, India Elekta Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Are you a current Elekta employee?  Please click here to apply through our internal career site Find Jobs - Elekta.Want to join a team with a mission to improve and save lives?  We continually look for motivated and skilled individuals who are interested in supporting our customers – healthcare professionals who use our products to help patients and...

  • BCG X AP People

    7 days ago

    Gurgaon, Haryana, India Boston Consulting Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Assistant Manager, People Services

    3 days ago

    Gurgaon, Haryana, India noon Full time ₹ 8,00,000 - ₹ 25,00,000 per year

    About noonnoon, the region's leading consumer commerce platform. On December 12th, 2017, noonlaunched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February2019. The noon ecosystem of services now marketplaces for food delivery, quick commerce,fintech, and fashion. noon is a work in progress; we're six years in, but only 5% 's...

  • Head of People

    4 weeks ago

    Gurgaon, Haryana, India Acclime Full time

    Job DescriptionAcclime is a leading pan-Asian professional services firm, offering a range of advisory and implementation services to corporate clients expanding into and across the Asia-Pacific region. Since our formation in 2019, we have grown to over 1,600 professionals across 15 markets, making us one of the fastest-growing firms in the industry.We are...

  • Head of People

    3 days ago

    Gurgaon, Haryana, India Acclime Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Acclime is a leading pan-Asian professional services firm, offering a range of advisory and implementation services to corporate clients expanding into and across the Asia-Pacific region. Since our formation in 2019, we have grown to over 1,600 professionals across 15 markets, making us one of the fastest-growing firms in the industry.We are seeking an...

  • Senior Associate, Global People Operations

    3 days ago

    Gurgaon, Haryana, India Alvarez & Marsal Full time ₹ 15,00,000 - ₹ 20,00,000 per year

    DescriptionOverview:The Global People Operations Senior Associate is responsible for driving consistent and compliant people operations processes across the firm. This role will partner cross-functionally to develop and maintain global strategies for employee onboarding, exit management, compliance, and workforce data administration. The ideal candidate will...

  • Regional Manager

    6 hours ago

    Gurgaon, Haryana, India Toll Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesResponsible for operational, financial, facilities and developmental requirements of the Region.Lead the Region to achieve KPIsImproving Regions operational process, operational efficiency and administrationTo develop people capability and performanceTo prepare annual budgets for the Region in collaboration with Finance and to hold...

  • Regional Head

    3 weeks ago

    Gurgaon, Haryana, India DSP Eminence Consulting Services Full time

    - Achieve and exceed regional business goals and revenue targets.- Design and implement region-specific innovative strategies to drive business growth.- Lead, mentor, and manage a strong team of Area Managers and Wealth RMs across the region.- Drive B2B sales, focusing on onboarding businesses & channel partners to strengthen our services.- Franchise & IFA...