Ticket Agent

5 hours ago

Mumbai, Maharashtra, India Travelxp Full time ₹ 40,00,000 - ₹ 80,00,000 per year

Job Title
: Senior Air Ticketing Executive

Experience
: 2-3 years

Location
: Mumbai (Oshiwara, West)

CTC
: lpa

About Us
: Travelxp India Private Limited is an affiliate company Celebrities Management which owns & operates Travelxp TV the world's leading travel channel. is an OTA dealing with HNI customers and has grown at a fast pace. Today it is one of the leading OTAs in India with plans to launch in other markets. Our vision is to be the world's most trusted and topmost Travel curated commerce platform.

We're incredibly excited about the future and our growing team is just another example of how we plan to continue to be at the forefront of the travel & tourism sphere We are looking for a Senior Air Ticketing Executive who is equally passionate & has an ability to lead a team who caters to HNI customers.

Responsibilities
:

  • Oversee and manage all operational aspects of flight booking, including ticketing, itinerary management, and ensuring adherence to company policies and procedures.
  • Provide accurate and timely information and support to customers regarding flight options, schedules, fares, regulations, and any travel-related queries.
  • Proactively monitor flight schedules and handle any changes or disruptions, communicating effectively with customers and implementing necessary adjustments.
  • Generate reports and track key performance indicators (KPIs) for flight operations, identifying areas for improvement and recommending process optimizations.
  • Lead and mentor a team of Flight Operations professionals, fostering a collaborative and efficient work environment.
  • Ensure compliance with all relevant aviation regulations and industry standards.
  • Maintain strong relationships with airlines, travel service providers, and other key stakeholders.

Requirements
:

  • Bachelor's Degree .
  • Minimum of 2 years of experience working in a travel agency, specifically within flight operations or a similar role.
  • Demonstrated experience in booking flights, managing itineraries, and handling customer inquiries related to travel.
  • In-depth knowledge of domestic and international flight booking systems, regulations, and procedures.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong problem-solving and analytical skills, with a proactive approach to identify and resolve challenges.

Benefits
:

  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

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