Associate
24 hours ago
Company Description
Shuttle Express is a leading provider of bus and cab booking services in India, offering seamless solutions for intercity and local travel needs. By leveraging innovative technology, Shuttle Express bridges the gap in land transportation, allowing customers to quickly book their preferred vehicles at competitive prices. With a strong network of verified cabs and drivers, the company serves major cities across India. Shuttle Express is committed to providing convenient and reliable transportation solutions, ensuring easy access to the vehicle of your choice, anytime and anywhere.
Role Description
The Associate role at Shuttle Express is a full-time, on-site position located in Noida. Responsibilities include assisting customers with bookings, maintaining accurate records, troubleshooting client concerns, and coordinating with drivers to ensure smooth operations. The role also involves handling administrative tasks, ensuring compliance with company policies, and providing exceptional customer service.
Qualifications
- Strong communication and customer service skills
- Proficiency in administrative tasks and record-keeping
- Problem-solving and conflict resolution skills
- Basic computer literacy and familiarity with booking platforms
- Ability to work collaboratively and manage multiple responsibilities
- Prior experience in the transportation or customer service industry is a plus
- Bachelor's degree or equivalent qualification is preferred
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