Contract Manager

Position: Contract Manager

Reports To: Sr. Associate, Legal Counsel

Location: Remote India

Shift Hours: Mon-Fri (2pm-11pm IST)

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15 countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Learn more about us on our YouTube Channel or Blog Posts

About the Role:

We seek an experienced Contract Manager to oversee our contract lifecycle management processes using IronClad. This role will be responsible for negotiating, drafting, and managing a diverse portfolio of agreements including procurement, customer, and event contracts. This position offers the opportunity to play a crucial role in protecting company interests while enabling business growth through effective contract management.

• Contract Lifecycle Management: Manage intake, review and execution workflows within Ironclad, ensuring contracts are processed accurately and efficiently
• Negotiation: Lead negotiations with vendors, customers, and event partners to secure favorable terms while mitigating risk
• Process Optimization: Continuously improve contract workflows and templates within IronClad
• Cross-functional Collaboration: Partner with legal, procurement, sales, and marketing teams to ensure contracts meet business needs
• Risk Assessment: Identify and address potential legal and business risks in contract terms
• Compliance: Ensure all contracts adhere to company policies and applicable regulations
• Tracking and Reporting: Maintain dashboards and generate regular reports on contract status, obligations,performance metrics and renewals

• Bachelor's degree in business, law, or related field
• 5 years of contract management experience
• Demonstrated expertise with IronClad contract management platform
• Proven negotiation experience with procurement, customer, and event contracts
• Strong understanding of contract law and commercial terms Understanding of basic contract terms, clauses and commercial concepts
• Experience with contract template creation and maintenance

• JD or paralegal certification
• Contract Management certification (CCM, CCCM, or similar)
• Experience in technology, SaaS, or related industry
• Knowledge of international contract requirements

• Technical Proficiency: Advanced skills in IronClad and contract management systems
• Negotiation: Exceptional ability to negotiate favorable terms while maintaining relationships
• Attention to Detail: Meticulous review of contract language and terms
• Communication: Clear and concise written and verbal communication
• Problem-Solving: Creative approach to resolving contract disputes and issues
• Time Management: Ability to manage multiple contracts with competing deadlines
• Business Acumen: Understanding of how contracts impact business operations and objectives

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

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