TL - Fraud Management

3 days ago

Gurgaon, Haryana, India Airtel International Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  • Managing fraud management OPS partner 24*7 ( 3 shifts)
  • Detect possible frauds through FMS alerts
  • Analyze cases of suspicious fraud in complete domain
  • Build research & analytical capabilities for effective and preventive Airtel Money & Fraud Management practices
  • Motoring true/false positive ratio (TPR & FPR) and ensuring reduction in false positives alerts percentage & making FMS more accurate in terms of fraud detection.
  • Building auto actioning capabilities to be more proactive
  • Implementation of risk mitigation controls to strengthen the control environment
  • Identify abnormal trends, pattern & gaps. investigate, recommend and implement resolutions
  • Manage FM analyst on floor during shift timings
  • Predictive and descriptive modelling using automated tool preferably in SAS environment

Preferred candidate profile

  • Knowledge of Revenue Assurance & Fraud Management , Mobile Money Systems, Mobile Financial Service
  • Ability to do data analysis and formulate the business processes
  • Strong problem solving skills
  • Environmental awareness of economic and financial risks impacting in digital payment processes
  • High level of integrity

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