
TL - Fraud Management
1 day ago
Role & responsibilities
- Managing fraud management OPS partner 24*7 ( 3 shifts)
- Detect possible frauds through FMS alerts
- Analyze cases of suspicious fraud in complete domain
- Build research & analytical capabilities for effective and preventive Airtel Money & Fraud Management practices
- Motoring true/false positive ratio (TPR & FPR) and ensuring reduction in false positives alerts percentage & making FMS more accurate in terms of fraud detection.
- Building auto actioning capabilities to be more proactive
- Implementation of risk mitigation controls to strengthen the control environment
- Identify abnormal trends, pattern & gaps. investigate, recommend and implement resolutions
- Manage FM analyst on floor during shift timings
- Predictive and descriptive modelling using automated tool preferably in SAS environment
Preferred candidate profile
- Knowledge of Revenue Assurance & Fraud Management , Mobile Money Systems, Mobile Financial Service
- Ability to do data analysis and formulate the business processes
- Strong problem solving skills
- Environmental awareness of economic and financial risks impacting in digital payment processes
- High level of integrity
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