Fraud Operations Analyst

19 hours ago

Gurgaon, Haryana, India Amway Full time ₹ 9,00,000 - ₹ 12,00,000 per year

JOB RESPONSIBILITIES

Role is responsible for monitoring, detecting and investigating potential fraudulent activities to mitigate financial and reputational risks to the Organization.

Primary Responsibilities:

  • Monitor transactions and account activities to identify suspicious behaviors and potential Fraud.
  • Conduct thorough Investigations into suspected fraud cases, including reviewing ABO/ Customer complaints, transaction logs and other evidence with applicable laws and regulations.
  • Collaborate with Internal stakeholders to ensure appropriate action is taken on identified fraud cases.
  • Prepare details reports of findings and recommendations for corrective action.
  • Assist in developing and enhancing fraud detection tools and strategies to improve prevention and detection.
  • Stay updated on current fraud trends and emerging threats in the industry.
  • Respond promptly to fraud alerts and take immediate action with support from stakeholders to prevent potential losses.
  • Provide support in conflicts.
  • Conduct periodic fraud awareness training sessions for team members and other departments.
  • Manage internal and external investigations, analyze and evaluate findings to draw conclusions, make recommendations and ensure follow-through on corrective actions.

Skills and Abilities:

  • Strong Analytical Skills with ability to interpret data and identify patterns,
  • Familiarity with Fraud detection system, tools and methodologies.
  • Knowledge of Law and regulatory requirements and Industry standards.
  • Strong Written and Verbal Communication Skills.
  • Ability to manage multiple priorities.
  • Attention to detail and high degree of accuracy in work.

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