Director Fraud

4 days ago

Gurgaon, Haryana, India Mobikwik Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Responsibilities:

  • Lead and manage fraud operations across cards, wallets, UPI, and lending products ensuring strong monitoring and investigation processes.
  • Oversee real-time transaction monitoring systems, deploy AI/ML-based detection models, and drive early fraud prevention mechanisms.
  • Build and maintain fraud analytics frameworks leveraging machine learning and data-driven insights to detect and mitigate new-age frauds.
  • Develop dashboards, fraud KPIs, and trend analysis for leadership reporting and regulatory oversight.
  • Manage AML transaction monitoring, KYC operations, and suspicious activity reporting in compliance with RBI and FIU-IND requirements.
  • Ensure robust due diligence and sanctions screening processes while coordinating with Legal and Compliance teams for regulatory adherence.
  • Oversee the chargeback and dispute resolution process, ensuring timely and accurate case handling and driving process improvements.
  • Collaborate with Product, Tech, Data, and Customer Experience teams to strengthen fraud prevention and minimize operational losses.
  • Build, mentor, and scale a high-performing fraud risk and AML team to manage evolving fraud typologies and compliance requirements.
  • Represent MobiKwik in regulatory and industry forums on fraud, AML, and financial crime topics, and liaise with law enforcement agencies.

Requirements:


• University degree in Finance/Law/Business or a related field.


• 12+ years of experience in a senior compliance management role.


• Deep understanding of RBI, FIU-IND, and PMLA regulations applicable to fintech and NBFCs.


• Experience with fraud detection and transaction monitoring tools (e.g., Feedzai, Actimize, SAS Fraud Management, Falcon, ACI, etc.).

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