Fleet Operations and Hiring Executive

Job Title:

Fleet Operations & Hiring Executive | MOVEE Removalist Platform

Location: Remote

About MOVEE:

MOVEE is an innovative removalist platform, revolutionizing the way people experience moving services across Australia. Our mission is to provide exceptional moving solutions by connecting customers with trusted, reliable, and professional independent contractors and truck owners. We are currently looking for a Fleet Operations & Hiring Executive to join our team and oversee the daily operations, contractor relationships, and fleet management across the platform.

Role Overview:

As the Fleet Operations & Hiring executive, you will be responsible for recruiting, hiring, managing, and fostering positive relationships with independent contractors and truck owners. You will also oversee day-to-day fleet operations to ensure efficiency, safety, and high-quality service for MOVEE customers.

Key Responsibilities:

Contractor Recruitment & Hiring:

• Actively recruit, interview, and hire independent truck owners and drivers for our removalist platform.
• Evaluate candidates based on their qualifications, experience, and ability to meet MOVEE's high standards of service.
• Ensure contractors have the necessary documentation, insurance, and vehicle compliance.

Contractor Relationship Management:

• Build and maintain strong relationships with truck owners, drivers, and independent contractors.
• Provide continuous support, feedback, and guidance to contractors to ensure optimal performance and satisfaction.
• Address concerns, resolve issues, and maintain an open line of communication to foster a positive work environment.
• Organize and host regular check-ins, training sessions, and performance reviews with contractors.

Fleet Operations & Day-to-Day Management:

• Manage the daily operations of MOVEE's fleet, including scheduling and dispatching contractors for moving jobs.
• Monitor the performance of contractors and the quality of services delivered to customers.
• Ensure all vehicles meet safety, regulatory, and operational standards (insurance, maintenance, licensing, etc.).
• Optimize routes and job assignments to ensure efficiency, cost-effectiveness, and customer satisfaction.
• Troubleshoot operational issues and implement solutions to improve workflow and service delivery.

Customer & Quality Assurance:

• Ensure that the contractors follow MOVEE's customer service standards and best practices during every job.
• Handle escalated customer concerns or complaints related to moving services, ensuring resolutions are achieved quickly.
• Maintain operational excellence through ongoing monitoring and feedback from both customers and contractors.

Key Requirements:

Experience & Skills:

• Proven experience in fleet management, operations, or logistics, ideally within the removals or transportation industry.
• Strong background in recruitment and contractor management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to handle multiple tasks simultaneously and manage day-to-day operations effectively.
• Strong problem-solving and conflict resolution abilities.
• Experience working with technology platforms or apps (e.g., MOVEE, similar apps) to manage scheduling, dispatch, and contractor performance.

Technical Skills:

• Familiarity with Australian road safety regulations and fleet management best practices.
• Knowledge of vehicle maintenance standards and compliance requirements.
• Proficiency with basic office software (Excel, Word) and fleet management tools or platforms.

Other Requirements:

• Must be self-motivated, results-oriented, and able to work independently.
• Ability to adapt to a fast-paced, ever-changing environment.
• A genuine passion for customer service and operational excellence.

Why Join MOVEE?

• Dynamic and Flexible Work: Play a key role in the growth and success of a leading removals platform.
• Competitive Salary & Incentives: Enjoy a rewarding salary package with performance bonuses and growth opportunities.
• Career Growth: As the platform expands, so do the opportunities for professional development and career progression.
• Supportive Environment: Join a team that values collaboration, innovation, and continuous improvement.

Job Type: Full-time

Pay: ₹25, ₹28,000.00 per month

Benefits:

• Work from home

Application Question(s):

• We must fill this position urgently. Can you start immediately?
• Do you have laptop or desktop computer with camera & headset ?
• Can you start work 3:30 am indian time ?
• Can you work 6 days a week ?

Experience:

• Fleet Hiring: 2 years (Required)

Language:

• English (Required)