Relationship Executive
1 week ago
Reports to: Area Manager
Department: Gold Loan
Role purpose:
- Increasing branch walk-ins & sourcing new customers through local level activities.
- To increase awareness of Gold Loan branch in local areas & thereby increase branch business.
Key accountabilities and decision ownership:
- Have clear understanding of FedBank Gold loan Programmes.
- Have clear understanding of documentation required in Gold loan.
- Understand process of Gold Loan disbursals.
- Ensure daily door to door & shop to shop marketing.
- Ensure that Gold Loan branch is popularized in catchment area of 5 square kilometers for enhancing walk-ins resulting in business.
- Maintain customer contact details for customer follow-up by branch team.
- Maintain & update MIS required by Branch team, Area Manager & Head Office on daily basis.
Core competencies, knowledge and experience:
- Graduate/Post Graduate.
- Good Direct sales skills.
- Ability to do field work in all times.
Key performance indicators :
- Financial stakeholders management
- Process Efficiency
- Customer Centricity
Direct reports: None
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