Relationship Executive

6 days ago


Chennai, Tamil Nadu, India Fedbank Financial Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Reports to: Area Manager

Department: Gold Loan

Role purpose:

  • Increasing branch walk-ins & sourcing new customers through local level activities.
  • To increase awareness of Gold Loan branch in local areas & thereby increase branch business.

Key accountabilities and decision ownership:

  • Have clear understanding of FedBank Gold loan Programmes.
  • Have clear understanding of documentation required in Gold loan.
  • Understand process of Gold Loan disbursals.
  • Ensure daily door to door & shop to shop marketing.
  • Ensure that Gold Loan branch is popularized in catchment area of 5 square kilometers for enhancing walk-ins resulting in business.
  • Maintain customer contact details for customer follow-up by branch team.
  • Maintain & update MIS required by Branch team, Area Manager & Head Office on daily basis.

Core competencies, knowledge and experience:

  • Graduate/Post Graduate.
  • Good Direct sales skills.
  • Ability to do field work in all times.

Key performance indicators :

  • Financial stakeholders management
  • Process Efficiency
  • Customer Centricity

Direct reports: None



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