Client Relationship Executive

1 week ago

Chennai, Tamil Nadu, India Kruu Full time ₹ 4,00,000 - ₹ 4,50,000 per year

Location:
Chennai

Salary Package:
₹4,00,000 – ₹4,50,000 per annum

Experience Required:
Graduate with Minimum 1 year in customer support or client relationship roles

Reports To:
Head of Delivery

Works With:
Service Delivery Team

Travel:
Yes, based on requirements to visit partner schools

Role Summary

We are seeking a proactive and personable
Client Relationship Executive
to serve as the key link between our organization and partner schools. The ideal candidate will have at least one year of experience in a customer-facing or client-servicing role, with a strong commitment to relationship management, communication, and technical coordination.

Key Responsibilities
Onboarding & Coordination

·      Conduct orientation sessions for school coordinators and students on program processes

·      Collect coordinator and student details; generate and share login credentials

·      Schedule and coordinate launch dates for school projects

·      Provide basic technical support on platform access and usage

Relationship Management

·      Share the academic term calendar of projects/events with partner schools

·      Maintain weekly communication with school coordinators to track progress

·      Visit assigned schools regularly to build rapport and ensure smooth program execution

·      Document all communications and share relevant updates with internal teams

Reporting & Monitoring

·      Prepare and share project progress reports with assigned schools

·      Maintain weekly trackers and dashboards to monitor engagement and completion

·      Share attendance data from special events and webinars

·      Update monthly activity highlights and plan for upcoming initiatives

Key Skills & Requirements
Experience

·      Minimum
1 year
of experience in a
customer service, client servicing, or relationship management
role

·      Previous experience in EdTech or education-focused organizations is a plus

Technical Proficiency

·      Basic troubleshooting for common IT/platform issues

·      Familiarity with Learning Management Systems (LMS) is advantageous

·      Working knowledge of web browsers, extensions, and system configurations (Windows, Android, iOS, macOS)

·      Experience using customer support tools like Freshdesk, Zendesk, etc.

Communication & Soft Skills

·      Excellent verbal and written communication

·      Active listening, empathy, and problem-solving mindset

·      Ability to handle client concerns professionally and confidently

·      Multilingual abilities are a plus

Product Knowledge

·      Quick learner with an eagerness to understand and explain the company's platform, products, and services

·      Ability to guide users through onboarding, feature usage, and troubleshooting

This role is ideal for someone passionate about education, capable of managing multiple responsibilities, and committed to delivering exceptional client support.

Let me know if you need this formatted for an email, PDF, or job portal.

  • Client Relationship Executive

    4 days ago

    Chennai, Tamil Nadu, India The Muthoot Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    This job is provided by 1.Handling Walk-ins Enquiries and Supporting Customers at Branch for KYC and Documentation up keepingCustomer services and OrientationIn-house Cross sell of canvas of products (Only inside office)Interest collection calling and informing need updated on callings to Existing Customers and Few Backend work at officeProspecting and...

  • Client Relationship Executive

    2 days ago

    Chennai, Tamil Nadu, India Genius infravision Full time ₹ 1,70,219 per year

    Key Responsibilities:Identify and develop new business opportunities through networking, cold calling, and client meetings.Promote and sell company services to potential clients.Achieve monthly and quarterly sales targets set by the management.Build and maintain strong relationships with existing and new clients.Prepare and present sales proposals to...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Frutta - Corporate Refreshment & Experience Specialist Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Fruttais South India's most preferred one-stop corporate refreshment & experience partner. We aim to do the same by providing an exciting assortment of refreshments and events by seamlessly integrating technology to provide unparalleled hospitality. With an extensive network of top-tier vendors spanning from culinary delights to event management, we deliver...

  • Client Relationship Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Pluxee Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Pluxee is a global player in employee benefits and engagement that operates in 31 countries. Pluxee helps companies attract, engage, and retain talent thanks to a broad range of solutions across Meal & Food, Wellbeing, Lifestyle, Reward & Recognition, and Public Benefits.Powered by leading technology and more than 5,000 engaged team members, Pluxee acts as a...

  • Client Relationship Manager

    4 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu Live Connections Full time

    Job Title: AGM – Business Relations / Client Relations / Prefers Gender Diversity / Immediate Joinees Location: ChennaiPackage : 8 LacsJob Title: Assistant General Manager AGM Business Relations Location: Base Office Reports To: Chief Operations OfficerThe AGM Business Relations will lead a team of Assistant Managers and Guest Relations Executives across...

  • Relationship Executive

    2 days ago

    Chennai, Tamil Nadu, India Stalwarts Servicios Full time ₹ 4,80,000 per year

    We are hiring Relationship Executives to help customers choose suitable financial protection plans. The role includes client interaction, financial advising, and business growth activities with structured incentives and career development opportunitiesKey ResponsibilitiesMeet and interact with new and existing clients to understand their financial...

  • Senior Client Relationship Manager

    1 week ago

    Chennai, Tamil Nadu, India Talentgigs Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Description: Senior Relationship Manager / Relationship Manager – Retail Lending ProductsLocation: Chennai / Pondicherry/ HyderabadExperience : 5-10 YrsPosition:Senior Relationship Manager (SRM) / Relationship Manager (RM)Department:Retail Lending – Home Loans, Personal Loans, Auto Loans, LAP, Business Loans etc.Reporting to Area HeadRole OverviewThe...

  • Relationship Executive

    4 days ago

    Chennai, Tamil Nadu, India ELIXIR INTERIORS PVT LTD Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position: Relationship ExecutiveIndustry: Home Interiors (Tamilnadu's top Pvt Ltd interior company)Job Description:We are looking for a Relationship Executive to join our growing team in the home interiors sector. The ideal candidate should be passionate about client interaction and willing to learn and grow in a professional environment. Should posses good...

  • Customer Relationship Executive

    2 weeks ago

    Chennai, Tamil Nadu, India iFive Technology Pvt Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptioniFive Technology Pvt. Ltd. is a rapidly growing IT company specializing in Business Process Automation through consulting, development, and implementation. We empower businesses by leveraging cutting-edge technologies like IIoT, AI, and ML to drive Industrial Process Automation. Offering solutions in ERP, HRMS, CRM, and custom...

  • Client Relationship Manager

    3 weeks ago

    Chennai, Tamil Nadu, India, Tamil Nadu TECEZE Full time

    About the RoleIT Services - CRMLocation: Chennai/Mumbai/Bangalore/Delhi/HyderabadThe role involves maintaining and establishing business relationships between the company and its clients, developing IT projects to meet business needs, and ensuring timely delivery of IT initiatives related to customer services.ResponsibilitiesMaintain and establish business...