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Technical Support Executive- E- Surveillance

2 weeks ago


Pune, Maharashtra, India TriEdge Solutions Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Title: Technical Support Executive- E- Surveillance (Only For Men)

Location : Pune

Key Responsibilities:

  • Handling the project, CCTV System, Access Control System, VDP System, Fire Alarms Systems, IDS.

  • Experience in Designing, installation, commissioning, and hand over the system for demonstration to the client.

  • Ability to troubleshoot and escalation handling resolving skill.

  • Attending meeting with client vendors and contractors.

  • Handling ATM surveillance installation and commissioning.

  • Arrange the contractors and materials as per project requirements.

  • Technical support to client end.

  • Maintain customer contact person list for easy communication.

  • Handle customer complaints or concerns and escalate when necessary.

  • Coordinate with relevant departments to resolve issues effectively.

  • Provide timely and fast resolution to client issue.

  • Keep tracking on issues raised from client.

  • Handle customer mails and escalate.

Required Skills –

  1. Good Knowledge of computer handling

  2. Degree/Diploma in Electronics/Electricals, Computer Science or related field

  3. Good written and verbal communication Skill

  4. Problem solving skills

Experience: 6 months-2 years (Freshers with excellent knowledge)

Job Types: Full-time, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Work from home

Work Location: In person