Solutions Consultant

3 days ago

Bengaluru Mumbai Noida, India Vinculum Solutions Full time US$ 1,04,000 - US$ 1,30,878 per year

Primary Purpose of the role:

We are hiring a dynamic and technically sound Solutions Consultant - Presales to join our presales team. The ideal candidate will support the sales cycle by understanding enterprise client business challenges and mapping them to Vinculum's solutions across Vin OMS, WMS, PIM, Reco, and Marketplace Stack. You will collaborate closely with Sales, Product, and Engineering teams to create value-driven solutions that align with customer expectations and business goals.

Duties & Responsibilities:

Solutioning & Technical Consultation:

  • Analyze customer requirements and business processes across retail, D2C, B2B, and marketplace commerce models.
  • Craft tailored solution proposals leveraging Vinculum's full product suite - Vin OMS, WMS, PIM, Reco, and Marketplace Stack.
  • Design functional architecture, workflows, and integration blueprints for client-specific use cases.

Client Engagement & Demonstration:

- Conduct high-impact product demonstrations and solution walkthroughs for key stakeholders (CXOs, Business Heads, IT teams).

- Provide technical responses to RFIs/RFPs and conduct discovery & scoping sessions with prospects.

- Build confidence with customers by answering queries related to scalability, integration, architecture, data flow, and automation.

Proposal Development & Documentation:

- Create presales collaterals, solution documentation, and SOWs aligned with the sales narrative.

- Assist in preparing commercial proposals, pricing models, and delivery effort estimates in consultation with delivery and finance teams.

Collaboration & Support:

- Work with cross-functional teams to bridge the gap between client requirements and product capabilities.

- Act as the voice of the customer during internal discussions for customization or roadmap inputs.

- Support post-sales handover with detailed functional understanding and solution context.

Market & Product Intelligence:

- Stay abreast of digital commerce trends, competitive landscape, and regulatory developments.

- Continuously update internal tools and knowledge bases with market insights and feedback.

Reporting Manager:

Working closely with VP- Presales.

Skills & Qualifications:

Education & Experience:

- Bachelor's in Engineering, Computer Science, or related field (MBA preferred).

- 4-8 years of experience in Presales, Solution Consulting, or Business Analysis roles in RetailTech, SaaS, eCommerce, or Logistics domains.

Skills & Competencies:

Strong understanding of:

- Omnichannel retailing, order management (OMS), and warehouse operations

- Product data syndication across channels (PIM)

- Marketplace settlements, return reconciliation, and financial audits (Vin Reco)

- Excellent communication, problem-solving, and presentation skills.

- Ability to design high-level solution architectures and workflow diagrams.

Solutions Consultant: Presales- Exposure to platforms like Shopify, Magento, BigCommerce, Salesforce Commerce, SAP, Oracle

Preferred Experience:

  • Exposure to platforms like Shopify, Magento, BigCommerce, Salesforce Commerce, SAP, Oracle NetSuite, and Microsoft D365.
  • Prior experience in handling clients from retail, lifestyle, electronics, FMCG, or logistics sectors.
  • Experience in dealing with multinational teams, especially across India, UAE, and Southeast Asia.

What We Offer:

- Opportunity to work with leading global brands, marketplaces, and digital commerce platforms.

- Dynamic and fast-paced growth environment in a product-centric SaaS company.

- Attractive salary, performance incentives, and learning opportunities.

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