Call executive
20 hours ago
EARTHFIT SOLUTIONS PRIVATE LIMITED
Job Title: Calling Executive
Location: Pune
Job Type: Full-Time
About the Role:
We are seeking a motivated and customer-focused Calling Executive to handle outbound and inbound calls, build strong relationships with clients/customers, and support our sales and service activities. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to achieve call targets.
Key Responsibilities:
· Make outbound calls to potential and existing customers.
· Answer inbound calls and respond to queries promptly.
· Provide information about products/services and address customer needs.
· Maintain records of calls and customer interactions in the system.
· Follow up on leads to close sales or gather required information.
· Meet daily/weekly/monthly call and conversion targets.
· Escalate complex queries to the relevant department.
Requirements:
· Education: Minimum 12th pass / Graduate preferred.
· Experience: 0–2 years in telecalling, telesales, or customer service (freshers can apply).
· Excellent verbal communication skills in [required languages].
· Basic computer knowledge (MS Office, CRM tools).
· Ability to work under pressure and meet targets.
· Good listening skills and a polite telephone manner.
Preferred Skills:
· Prior experience in a call center, BPO, or sales support role.
· Multilingual abilities.
· Strong persuasion and negotiation skills.
· Working Hours: Mon-Fri, 10 am to 6:30pm
Job Type: Full-time
Pay: ₹12, ₹16,000.00 per month
Application Question(s):
- Current CTC & Expected CTC
Experience:
- Call center: 1 year (Preferred)
Language:
- Marathi (Preferred)
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