
Customer Care Executive
5 days ago
Job description:
Position: Customer Support Executive
Location: Bhubaneswar (Work from Office)
Job Type: Full-time
ONLY male
Work Schedule
- Shift: 9 hours/day (including breaks)
- Working Days: 6 days/week (rotational)
- Week Off: Rotational
- Cab Facility: Not provided
Key Responsibilities
- Handle inbound customer calls in a professional and courteous manner.
- Resolve queries effectively while maintaining first-call resolution standards.
- Provide accurate and updated information on the process.
- Ensure high levels of customer satisfaction through quality service.
- Accurately document customer interactions in the system.
Requirements
- Experience: Prior BPO experience preferred.
- Experience Certificate: Mandatory for experienced candidates.
- Education: Graduate/Undergraduate candidates may apply.
Skills Required
- Strong verbal communication skills in English & Hindi.
- Good problem-solving ability and proactive approach.
- Ability to multitask and work under pressure in a fast-paced environment.
- Customer-centric mindset with eagerness to learn and grow.
Job Type: Full-time
Pay: ₹14, ₹16,000.00 per month
Benefits:
- Provident Fund
Work Location: In person
Speak with the employer
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