Pre Sales

10 hours ago

Nashik, Maharashtra, India Aavesh Enterprises Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Position Overview

The Pre-Sales Executive is responsible for handling inbound and outbound leads, engaging potential customers, providing project information, and scheduling site visits for the sales team. The role ensures high-quality lead qualification, maintains customer relationships, and acts as the first point of contact for clients exploring real estate projects.

Key Responsibilities

1. Lead Management & Qualification

  • Handle incoming inquiries via calls, emails, WhatsApp, portals, and social media.
  • Make outbound calls to generated leads and explain project details.
  • Qualify leads based on budget, location preference, intent, and buying timeline.
  • Ensure timely follow-up and nurture leads until they are sales-ready.
  • Maintain and update lead status in CRM accurately.

2. Customer Interaction & Assistance

  • Understand customer requirements and match them with suitable projects.
  • Provide detailed information on pricing, amenities, specifications, and builder credentials.
  • Address customer queries professionally and assist them throughout the decision cycle.
  • Schedule site visits and coordinate with the sales team for seamless handover.

3. Coordination with Sales & Marketing Teams

  • Share qualified leads with sales teams and ensure smooth transition.
  • Provide feedback on lead quality, marketing campaigns, and customer expectations.
  • Work closely with marketing to improve lead-generation strategies and communication.

4. Documentation & Reporting

  • Maintain detailed call logs, inquiry reports, and conversion records.
  • Prepare daily, weekly, and monthly reports on lead status and conversions.
  • Track performance metrics such as call volume, follow-ups, and appointment conversions.

5. Customer Experience

  • Ensure high-quality customer interactions that reflect the brand's professionalism.
  • Support customers during pre-site visit and post-site visit processes.
  • Build rapport and maintain long-term relationships with potential buyers.

Qualifications & Requirements

  • Bachelor's degree in any field (Business, Marketing, or related preferred).
  • 1–4 years of pre-sales, tele-calling, or customer engagement experience.
  • Experience in real estate pre-sales preferred but not mandatory.
  • Strong communication, persuasion, and interpersonal skills.
  • Ability to understand customer needs and explain complex project details clearly.
  • Good command of CRM tools, MS Office, and phone etiquette.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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