Mgr (Service - Ub) - Raipur Ro

1 day ago

India Bajaj Auto Full time ₹ 5,00,000 - ₹ 25,00,000 per year

Job DescriptionJob Title:Mgr/Asst Mgr - ASM ServiceLevel:L3Function:  ServiceDepartment  (Sub-function)NAJOB PURPOSE Responsible for expansion of service network in the assigned area, achievement of service targets, adherence to service standards across all dealer workshops/branches and product support to manufacturing/R&D teamsINTERACTION  WITH STAKEHOLDERS InternalExternalDirectUrbanite>Sales, Urbanite>Service Support,Product & CDMSDealership, Customers, VendorsIndirectJOB REQUIREMENTS Educational QualificationsEssential: Engg- Electrical, Electronics & computer science || Electrical And Electronics EngineeringPreferred Institution: Any Premier InstituteDesired Qualification: ||||Work ExpMin: 3Max:10KEY COMPETENCIES Technical/Functional 1. Dealership management2. Workshop management3. Total Productivity Management4. Product technical knowledge5. Market knowledge6. Legal knowledge7. Basics of finance8. Project managementBehavioural L3 - ACT - Continuously raise the bar; Ensure results with speed; Meet customer expectations5. KEY RESPONSIBILITIESa) Dealership profitability1. Planning and monitoring the achievement of the service targets in the area2. Execution of primary service network (dealer workshops & branches) and secondary service network (Certified Service Technicians and Power Technicians) expansion activities3. Identification of service gaps and recommend new dealer workshops/branches4. Promoting the sales of Bajaj Genuine Spares and Bajaj Genuine Oil5. Promoting referral sales by providing service support6. Handholding of dealers for achievement of customer retention targets and overall dealership profitabilityb) Capability building1. Providing guidance to dealers in the region with respect to monitoring & handling dealer network2. Identifies training requirements and organizes training for dealership manpower3. Gather and disseminate market intelligence by keeping track of competitor products as well as services4. Coordinate with dealers in manpower recruitment for workshops5. Execution of projects in the area as determined by the RSM/H.O. from time-to-timec) Systems & processes1. Ensures the adherence to the company's service standards by all dealer workshops & branches across the regiona. Implementation of Total Productivity Management way of workingb. Implementation and audit of Service Quality Systemsc. Conduct Dealer Service Standard (DSS) audit and ensure 100% compliance of all dealers; initiate corrective actions for non-conforming dealerships d. Work on reduction in service turn-around time and no. of repeat jobs, minimize cost/time deviations, etc.2. Taking decisions on warranty claimsd) Customer relationship management1. Enhancing the customer satisfaction levels in all dealer workshops2. Guiding dealers in speedy resolution of critical customer issues and work for prevention of such issues3. Coordinate with the service support team for speedy resolution of customer complaints on company website and consumer forums/legal casese) Product support1. Continuously get feedback about product performance & product failures, perform root cause analysis and updates the manufacturing and R&D teams through RSM2. Involve in planning and executing new product launches and conduct pre-launch field trials The above list is not exhaustive and could evolve with changing needs & priorities of the company

  • MGR (SALES - UB) - Bangalore RO

    1 day ago

    India Bajaj Auto Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Mgr/Asst Mgr - ASM SalesLevel:EXFunction:  SalesDepartment  (Sub-function)NAJOB PURPOSE An Area Sales Manager manages the sales force within his defined regional territory. An Area Sales Manager is responsible for overseeing sales operations, meeting revenue/volume targets and managing the sales team in the region.INTERACTION  WITH STAKEHOLDERS...

  • Mgr (Customer Exp - Ub) - Akurdi

    1 day ago

    India Bajaj Auto Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job TitleMGR (CUSTOMER EXPERIENCE)Department/Function       UBLocation AKURDIRole Share the handful of key/main objectives of the roleDesign and implement a holistic customer experience framework.Build scalable, tech-enabled customer journeys across pre-sales, test rides, delivery, and post-sales.Enhance customer satisfaction and loyalty by embedding...

  • Mgr (Environment)

    1 day ago

    India Bajaj Auto Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job DescriptionJob Title: AM / MGR (Environment)Level:L3Function:OperationsDepartment (Sub-function):FACILITIES ENGINEERINGOffice/Location:Waluj – Aurangabad1. JOB PURPOSE 1. Responsible for ensuring waste management equipment and disposal systems are within the prescribed parameters as consented by the government authorities including state pollution...

  • Senior Robotics Engineer-ROS 2

    3 weeks ago

    Ahmedabad, India Innovix Pro Full time

    Job Description About Innovix Pro Innovix Pro is a pioneering engineering R&D and manufacturing firm headquartered in Ahmedabad. We design and manufacture a diverse range of Robotics Products for both commercial and consumer sectors. Our flagship product, Curio, is a guide robot for museums, showcasing our commitment to innovation. We also provide Functional...

  • Lead Business Analyst

    1 week ago

    India Oracle Full time

    Job Description About the Company/Team Oracle is a global technology leader known for transforming the way the world does business. Our team delivers innovative banking solutions, enabling institutions to optimize operations, enhance customer experiences, and drive growth. We are committed to integrity, collaboration, and excellence, valuing people who are...

  • MGR (CQA-Motorcycle (ICE))

    1 day ago

    India Bajaj Auto Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    FunctionCQADepartmentMotorcyclesLevel / GradeEXFunctional AreaMotorcycles - ICE 1Job TitleMGR (CQA – Motorcycles (ICE))2ReportingFunctional reporting to  : DIV MGR (CQA – Motorcycles (ICE))Desirable: Engineering Graduate –  B.Tech / in Electrical/ Electronics Engineering preferably from IIT/NITii) ExperienceMinimum:  5Maximum: 15iii) Age...

  • Mgr (Service Latam 1 - Ebu)

    1 day ago

    India Bajaj Auto Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    Location - Mexico CityTravel to LATAM BU/Funct/ DepartmentService-Export Business UnitLevel / GradeEXDesignationAsst Mgr/Manager 1Job TitleService Manager2Reporting toGM/VPReporteesNil3Salary Range4Educational QualificationMinimum Graduate Engineer (Mechanical/Automobile)5AgeMinimum: Maximum:6ExperienceMinimum:  3Maximum:  10Preferred Industry Background...

  • Client Service

    1 week ago

    Hyderabad, India UBS Full time

    Job Description Job Reference # 329418BR Job Type Full Time Your role Key Responsibilities - the candidate will be expected to continually develop and maintain, through proactive engagement, the client's trust and confidence and overall satisfaction in our service delivery, anticipating their requirements and handling ongoing client queries. They will be...

  • Lead Business Analyst

    1 week ago

    India ORACLE Full time

    Job Category Consulting About the Company Team Oracle is a global technology leader known for transforming the way the world does business Our team delivers innovative banking solutions enabling institutions to optimize operations enhance customer experiences and drive growth We are committed to integrity collaboration and excellence valuing people who are...

  • UB - L3 - Service Training

    2 days ago

    India Bajaj Auto Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    1) Coordinating with the field service teams to identify training requirements/gaps and design training programs2) Preparation of training materials,content and training notes3) Plan training calendar and communicate the same to the relevant stakeholders4) Ensure that trainings are conducted effectively5) Administrative handling of training centre